Pharmacy Intern: Patient Care & Counseling

Kroger; Carrollton (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Kroger is seeking a Pharmacy Intern to assist the pharmacy team in delivering high-quality patient care and service. You will learn to counsel customers, input prescriptions, and work under the supervision of a pharmacist.

The role involves handling prescriptions, insurance interactions, immunization support, and maintaining a safe, clean department in a fast-paced store environment. Based in Texas, opportunities support professional growth.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of pharmaceutical products and discuss these products with customers and prescribers.
• Provide drug counseling to customers.
• Assist with over the counter medications recommendations.
• Accurately input patient and prescription information into the pharmacy computer system.
• Dispense the correct medication.
• Contact prescribers’ offices for authorization.
• Bag filled prescriptions and deliver to customer accurately.
• Process third party insurance information for customers.
• Contact insurance companies on the behalf of the customers, if necessary
• Facilitate charge purchases for customers.
• Accept and interpret oral and written prescriptions accurately for fill/refill.
• Provide immunizations under the supervision of the pharmacist
• Stock incoming orders properly.
• Notify management of customer or employee accidents.
• Notify pharmacist on duty if they are made aware of a prescription incident.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Education

Active enrollment in a US school of pharmacy

Current state Pharmacy Intern license

Job description

Kroger is seeking a Pharmacy Intern to assist the pharmacy team in delivering high-quality patient care and service. You will learn to counsel customers, input prescriptions, and work under the supervision of a pharmacist.

The role involves handling prescriptions, insurance interactions, immunization support, and maintaining a safe, clean department in a fast-paced store environment. Based in Texas, opportunities support professional growth.