Pharmacy Intern Grad

Walgreens; Saint Charles (MO); On-site; USD 46,562 - 50,833; Full time

Job summary

Walgreens is seeking a Pharmacy Intern Grad in Saint Charles, Missouri, to provide pharmacy consulting services and ensure the effective usage of medications. Responsibilities include engaging customers, counseling patients, and performing pharmacy operations while adhering to regulatory guidelines. Candidates must be willing to obtain a Doctor of Pharmacy degree and pharmacist licensure. A salary range of $33.80-$36.90 is offered, with opportunities for personal development and community engagement.

Qualifications

• Willingness to obtain a Doctor of Pharmacy (Pharm D) degree.
• Willingness to obtain pharmacist licensure within 90 days of hire.
• Certified Immunizer or willingness to become one within 90 days.

Responsibilities

• Provide pharmacy consulting services to customers.
• Engage customers and offer assistance with products and services.
• Counsel patients on medication usage and side effects.
• Ensure compliance with regulations and company policies.
• Assist in staff hiring and training.

Skills

Customer service

Medication management

Pharmacy operations

Patient counseling

Education

Doctor of Pharmacy (Pharm D)

Tools

Intercom Plus

Automation systems

Job description

Job Objectives

Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness of drug interactions, and offering preventive healthcare services such as immunizations. Responsible for ensuring proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies, and procedures.

Responsibilities

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits such as greeting, eye contact, courtesy, and Walgreens service traits.
• Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services. Supports efforts to enhance customer experience by increasing focus on healthcare services such as patient consultation, medication management, drug therapy reviews, and performing retail, clinical, or wellness services including immunizations, flu shots, and diabetes awareness.

Operations

• Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications when necessitated by workload.
• Ensures the pharmacy operates in accordance with regulations, company policies, and standards. Assists pharmacy manager with establishing procedures that promote efficient workflow, including assigning roles, coordinating activities, and soliciting employee suggestions.
• Responsible for the opening and closing of the pharmacy and shift change duties.
• Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions.
• Maintains current knowledge of information technology associated with pharmacy systems such as Intercom Plus, registers, automation, StoreNET to provide support to customers and pharmacy staff. Proposes and implements enhancements to pharmacy systems to further promote productivity.
• Ensures accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows up with insurance companies and medical providers and participates in third‑party audit.
• Performs retail, clinical, and wellness services such as immunizations, flu shots, and diabetes awareness.
• Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.
• Develops and maintains good relationships with the local medical community and participates in community outreach activities to promote the pharmacy business.
• Partners with Central Pharmacy Operations for customer registration, third‑party reviews, and assists with resolving customer issues to support the Well Experience locations.

People & Performance Management

• Assists the Pharmacy Manager with staff hiring and training. Reinforces direction of the Pharmacy Manager in staff performance by coaching and providing constructive feedback, monitoring customer service, and fostering employee development.
• Promotes teamwork and motivates team members by establishing expectations, monitoring and recognizing progress, and fostering a shared vision.

Training & Personal Development

• Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications.
• Obtains necessary certifications, education credits, and training such as People Plus Learning modules as required by the Company.
• Seeks professional development by monitoring one’s performance, soliciting constructive feedback, and leveraging the pharmacy manager and store manager as mentor and coach.

Communications

• Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

Basic Qualifications

• Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution prior to the start date in position.
• Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire per district guidelines.
• Certified Immunizer or willingness to become an immunizer within 90 days of hire.

An Equal Opportunity Employer, including disability/veterans.

Salary Range: Pharmacy Intern Grad (PHIG/PHIP) $33.80-$36.90