Pharmacy Intern

CVS Health; Washington; On-site; USD 32,000 - 42,000; Full time

Job summary

CVS Health is seeking a 3rd year Pharmacy Intern to apply classroom learning in a real-world retail setting. You will join a pharmacy team under a preceptor, following a structured training roadmap to build readiness for a Pharmacist role.

Expect hands-on experience, SOP adherence, and patient-focused service in a dynamic environment. You will support medication dispensing, immunizations when allowed, and collaborate with leaders to enhance store operations while gaining exposure to district and

Qualifications

• ACPE accredited college or school of pharmacy enrollment is required.
• Active intern and/or technician licensure as required in the state.

Responsibilities

• Follow SOPs at each workstation to support pharmacists and technicians.
• Assist with safe, accurate prescription fulfillment and customer service.
• Provide counseling and field medical questions under supervision where appropriate.
• Support immunizations and point-of-care testing as allowed by state.
• Maintain inventory control and contribute to a high-performing team.

Skills

Pharmacy knowledge

Education

ACPE accredited college/school of pharmacy

Job description

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better.

Position Summary

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lower costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility.

As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to show you first‑hand what it’s like to be part of a pharmacy team while gaining an overview of store, district, and regional operations. You will gain valuable hands‑on experience through a training roadmap that includes a combination of Key Learning Experiences (KLEs), activities, and time spent with leaders in your district. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts and in all customer and colleague interactions, you will learn to demonstrate empathy and genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered.

Responsibilities

• Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
• Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick‑up, drive‑thru, and drop‑off) for safe and accurate prescription fulfillment
• Contributing to positive patient experiences showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
• Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
• Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
• Maintaining the highest level of self‑awareness and providing in‑the‑moment coaching, training, and mentoring to pharmacy team members while sharing best practices
• Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns‑to‑stocks, waiting bin inventories, etc.
• Contributing to a high‑performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
• Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and record‑keeping, and to protect patient privacy and security
• Delivering additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing off‑site clinics), where allowable by law and supported by required training and certification

Where permissible, the 3rd year Pharmacy Intern may also support immunizations, which includes the following responsibilities:

• Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
• Educating patients about the importance of vaccines and referring patients to the Pharmacist‑on‑duty for vaccination questions
• Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
• Reviewing and collecting patient information; tracking and documenting for each applicable patient

Required Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required

Essential Functions

• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe
• Attention and Focus:
• Ability to concentrate on a task over a period of time
• Ability to pivot quickly from one task to another to meet patient and business needs
• Ability to confirm prescription information and label accuracy, ensuring patient safety