Pharmacy Intern

Kroger; Seattle (WA); On-site; USD 25,000 - 34,000; Part time

Job summary

Kroger Pharmacy internship seeks a proactive student to assist in daily pharmacy operations, emphasizing accuracy, patient communication, and compliance. You will work under a licensed pharmacist to counsel on medications, process prescriptions, and support immunization services in a fast-paced retail setting.

The role requires active enrollment in a US pharmacy program and a valid Pharmacy Intern license, with responsibilities including data entry, OTC guidance, and insurance processing.

Qualifications

• Active enrollment in a US school of pharmacy and holding a state-issued Pharmacy Intern license are required.
• Knowledge of pharmaceutical products and the ability to discuss them with customers and prescribers is expected.
• Comfort with immunizations under pharmacist supervision and providing OTC recommendations.
• Ability to input patient and prescription information accurately into the system.

Responsibilities

• Assist the pharmacist in providing exceptional customer service.
• Answer questions about products and locate items to help customers.
• Provide drug counseling to customers and discuss OTC recommendations.
• Input patient data and prescriptions into the pharmacy system accurately.
• Dispense medications and contact prescribers for authorization when needed.
• Process third-party insurance information and facilitate charges for customers.
• Input and interpret prescriptions and maintain stock levels.
• Assist with immunizations under supervision and maintain a safe, clean department.

Skills

Customer service

Pharmacy knowledge

Drug counseling

Immunizations

Education

Pharmacy Intern license

Actively enrolled in a US School of Pharmacy

Tools

Pharmacy computer system

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of pharmaceutical products and be able to competently discuss these products with customers and prescribers.
• Provide drug counseling to customers.
• Assist with over the counter medications recommendations.
• Accurately input patient and prescription information into the pharmacy computer system.
• Dispense the correct medication.
• Contact prescribers' offices for authorization.
• Bag filled prescriptions and deliver to customer accurately.
• Process third party insurance information for customers.
• Contact insurance companies on the behalf of the customers, if necessary
• Facilitate charge purchases for customers.
• Accept and interpret oral and written prescriptions accurately for fill/refill.
• Clean the department.
• Provide immunizations under the supervision of the pharmacist
• Compare and check incoming orders.
• Stock incoming orders properly.
• Return unused medication stock bottles to stock.
• Notify management of customer or employee accidents.
• Notify pharmacist on duty if they are made aware of a prescription incident.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• Actively enrolled in a US school of pharmacy
• Hold a current state issued Pharmacy Intern license