Pharmacy Intern

Walgreens; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

A national pharmacy chain is looking for staff to assist pharmacists and improve customer experience. Responsibilities include using pharmacy systems to help with prescriptions and engaging customers by providing assistance with products and services. The ideal candidate will model customer service best practices to create a delightful experience. Training involves learning pharmacy policies and procedures to prepare for a potential future role as a pharmacist.

Qualifications

• Assist a pharmacist and pharmacy team with regulatory compliance.
• Use pharmacy systems for obtaining patient information and processing prescriptions.
• Engage customers effectively by greeting and assisting them.

Responsibilities

• Provide the best patient experience through assistance.
• Resolve customer issues and answer questions for positive experiences.
• Share customer service best practices among team members.
• Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.

Job description

Job Description

Job Objectives

• Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.

• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

• Models and delivers a distinctive and delightful customer experience.

• Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.

Job Responsibilities/Tasks

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy