Pharmacy Intern

Cognitioworld; Davenport (IA); On-site; USD 25,000 - 43,000; Part time

Job summary

Cognitioworld in Davenport, IA is seeking a Pharmacy Intern to support the pharmacist team and help deliver excellent patient care. You will learn pharmacy operations, assist with prescriptions under supervision, and engage customers to ensure a positive experience.

You must be enrolled in a School of Pharmacy, fluent in English, and willing to work evenings or weekends. Training covers regulatory compliance, pharmacy procedures, and customer service best practices to help you grow in a

Qualifications

• Enrollment in a Pharmacy program.
• Fluency in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Assist the pharmacist and team in patient-facing care and safety.
• Use pharmacy systems to access patient information and process prescriptions.
• Greet customers, offer help, resolve issues, and answer questions.
• Support inventory management and store shelves organization.
• Dispense prescriptions under supervision per Walgreens procedures.
• Counsel patients during health services and medication reviews.
• Report prescription errors promptly and follow quality protocols.
• Maintain a clean, stocked, and compliant pharmacy area.

Skills

Pharmacy program enrollment

English fluency

Evening/weekend availability

Education

Pharmacy program enrollment

Job description

Your Role

Here's what you will be doing:

• Assist the pharmacist and pharmacy team in providing the best patient experience following state and federal regulations.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers by greeting them, offering assistance, resolving issues, and answering questions to ensure a positive experience.
• Model and share customer service best practices, including Walgreens service traits and interpersonal habits.
• Develop strong relationships with customers.
• Learn from store and pharmacy team members, field leadership, and customers/patients.
• Under pharmacist supervision, assist in pharmacy practice according to state, federal, and company policies.
• Perform duties such as entering, third-party processing, filling, and dispensing prescriptions per Walgreens procedures.
• Assist pharmacists and healthcare providers with patient care services within the pharmacy intern scope, including counseling and health services like blood pressure and medication therapy management.
• Report prescription errors immediately to the pharmacist and adhere to company policies on pharmacy errors and quality improvement.
• Adhere strictly to Walgreens policy on Good Faith Dispensing.
• Manage sales transactions on assigned cash register and assist customers in locating OTC products.
• Handle telephone calls not requiring pharmacist attention, including calls to physicians.
• Support pharmacy inventory management activities such as ordering, unpacking, checking, and storing pharmaceuticals.
• Maintain knowledge of company asset protection techniques and file claims for warehouse discrepancies involving prescription drugs.
• Ensure the pharmacy department is stocked, clean, neat, and orderly.
• Comply with all company policies and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

About You

The company is looking for:

• Enrollment in a school of Pharmacy program.
• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.

Compensation & Benefits

• Hourly salary range: $18.00 to $31.00, depending on geography, skills, education, experience, and other factors.

Training & Development

• Complete required training.
• Maintain knowledge and skills in healthcare and pharmacy, including latest news and developments.