Pharmacy Delivery Driver - Swift, Customer-Focused

KPH HEALTHCARE SERVICES, INC; Town of Canton (NY); On-site; USD 37,000 - 52,000; Full time

Job summary

KPH Healthcare Services, Inc. is seeking a delivery professional to ensure accurate and timely delivery of customer purchases while maintaining total customer satisfaction.

Responsibilities include safe vehicle operation, proper handling of prescriptions, efficient route scheduling, payment processing, patient counseling information, and maintaining vehicle and delivery supplies. The role emphasizes strong customer service and adherence to state and federal laws.

Responsibilities

• Must comply with all State and Federal laws governing the proper and safe operation of a motor vehicle.
• Must comply with all State and Federal laws governing the proper and safe delivery of prescriptions to the patient or their agent.
• Accurately package and prepare items for home/business delivery.
• Schedule delivery route in most efficient manner to insure timely delivery with least travel required.
• Collect payments from customers including cash, check and charge transactions.
• Accurately make change.
• Inform patients of prescription counseling services when delivering prescriptions.
• Proper processing of receipts upon completion of delivery.
• Insure all necessary vehicle maintenance is performed on company delivery vehicle, including maintenance of interior and exterior.
• Replenish delivery supplies as needed.
• Greet customers using appropriate greeting and maintaining customer service levels as needed.
• React to potential shoplifters following company policy.
• Must keep current with all State and Federal requirements as related to conditions of employment.
• Responsible for completing all mandatory and regulatory training programs.
• Required to read and sign the Fleet Management Policy.
• Perform other duties as assigned.

Job description

KPH Healthcare Services, Inc. is seeking a delivery professional to ensure accurate and timely delivery of customer purchases while maintaining total customer satisfaction.

Responsibilities include safe vehicle operation, proper handling of prescriptions, efficient route scheduling, payment processing, patient counseling information, and maintaining vehicle and delivery supplies. The role emphasizes strong customer service and adherence to state and federal laws.