Pharmacy Delivery Driver

Hyvee.io; West Des Moines (IA); On-site; USD 19,000 - 30,000; Full time

Job summary

Hy-Vee in West Des Moines is seeking a Pharmacy Delivery Driver to bring prescriptions directly to customers, delivering care with professionalism and a friendly attitude.

You will greet customers, deliver orders in a timely manner, and maintain vehicle cleanliness while upholding HIPAA privacy and Hy-Vee policies. This hourly role emphasizes teamwork and dependable, customer-focused service.

Qualifications

• No specific education required; training provided.
• Valid driver's license; must be 18+ to drive.
• Maintain confidentiality of patient information per HIPAA.
• Strong customer service and safety focus.

Responsibilities

• Provide prompt, friendly service by greeting customers and learning their names.
• Deliver prescriptions to customers' specified locations on time and professionally.
• Enter/exit the delivery vehicle multiple times; navigate stairs and terrain to reach destinations.
• Keep the delivery vehicle clean and report any issues promptly.
• Maintain HIPAA privacy and confidentiality of patient information.
• Work with teammates to ensure customer satisfaction and a positive work environment.
• Assist in other areas of the store and take on special projects as assigned.
• Adhere to Hy-Vee policies, dress standards, and personal hygiene guidelines.
• Report to work as scheduled and arrive on time.

Skills

Customer service

Verbal and written communication

Problem solving

Instruction following

HIPAA privacy

Job description

Job Title: Pharmacy Delivery Driver

Department: Pharmacy

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Pharmacy Delivery Drivers play a meaningful role in the lives of our customers by bringing their prescriptions directly to them, safely and on time. In this role, you'll represent Hy-Vee in customers' homes and communities, delivering care with professionalism and a friendly attitude.

If you are dependable, customer-focused, and take pride in doing things right on the road and at the door, we'd love to have you on our team.

What You'll Do

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Deliver pharmacy customers' prescriptions to specified locations in a timely and professional manner
• Enter and exit the delivery vehicle multiple times per shift, navigate staircases and varying terrain to reach delivery destinations
• Maintain the cleanliness of the delivery vehicle inside and out
• Facilitate the maintenance and upkeep of delivery vehicles and report any issues promptly
• Maintain the confidentiality of customers' private medical information in accordance with HIPAA
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Your Skills

• Commitment to the Hy-Vee mission and a willingness to promote the values of the company
• Good verbal and written communication skills with the ability to interact with customers in a friendly, professional manner
• Ability to identify problems and develop and execute solutions independently
• Ability to understand and follow verbal or demonstrated instructions and communicate supply needs orally or in writing
• Ability to maintain a high level of discretion when handling confidential patient information

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Pharmacy Department Manager

Education and Experience

No specific education required; we will provide all the training you need to succeed

Valid driver's license

Valid driver's license with no DOT restrictions required; must be 18 years or older to drive a company vehicle

Physical Requirements

• Ability to frequently stand and walk while loading, transporting, and delivering pharmacy orders
• Ability to operate a delivery vehicle in accordance with applicable DOT standards
• Exposure to bloodborne pathogens and sharps associated with handling and delivering prescription medications, including controlled substances
• Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This role keeps you on the move throughout your shift, driving a delivery vehicle and delivering prescriptions directly to customers. You will have continual exposure to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazards, and there is significant pressure to deliver product in a timely manner. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.