Pharmacy Customer Service & Support Associate

Walgreens; Allentown (Lehigh County); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Allentown is seeking a detail-oriented team member to provide courteous checkout service, assist pharmacists under supervision, and help with pharmacy-related tasks. You will engage customers, process prescriptions, and support inventory and merchandising efforts.

The role emphasizes accurate math, strong computer skills, and dedication to a positive customer experience. Evening/weekend availability and prior retail familiarity are preferred, with a competitive hourly wage.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription filling.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Process prescriptions under supervision and support pharmacists with workflow.
• Register purchases at the cash register and handle transactions.
• Maintain clean, well-stocked counters and shelves; manage inventory records.
• Assist with pharmacy operations and follow company policies regarding dispensing.

Skills

Customer service

English fluency

Math skills

Computer skills

Education

PTCB certification

Tools

Pharmacy systems

POS systems

Job description

Walgreens in Allentown is seeking a detail-oriented team member to provide courteous checkout service, assist pharmacists under supervision, and help with pharmacy-related tasks. You will engage customers, process prescriptions, and support inventory and merchandising efforts.

The role emphasizes accurate math, strong computer skills, and dedication to a positive customer experience. Evening/weekend availability and prior retail familiarity are preferred, with a competitive hourly wage.