Pharmacy Customer Service Pro — Flexible Hours & Patient Care

Walgreens; Venice (FL); On-site; USD 22,041 - 24,796; Full time

Job summary

A leading pharmacy retailer in Venice, Florida is looking for a Customer Experience representative. The role involves engaging and assisting customers to enhance their overall shopping experience. Responsibilities include processing transactions, resolving customer inquiries, and maintaining a tidy store environment. Preferred qualifications include previous retail experience and PTCB certification. Candidates must be flexible with scheduling and possess strong communication skills. A competitive salary ranging from $16 to $18 per hour is offered.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer to have prior work experience with Walgreens.

Responsibilities

• Engages customers and patients by greeting them and offering assistance.
• Resolves customer issues to ensure a positive experience.
• Processes manual claims for third party program prescription services.

Skills

Fluent in English

Good math skills

Good computer skills

Education

PTCB certification

Job description

A leading pharmacy retailer in Venice, Florida is looking for a Customer Experience representative. The role involves engaging and assisting customers to enhance their overall shopping experience. Responsibilities include processing transactions, resolving customer inquiries, and maintaining a tidy store environment. Preferred qualifications include previous retail experience and PTCB certification. Candidates must be flexible with scheduling and possess strong communication skills. A competitive salary ranging from $16 to $18 per hour is offered.