Pharmacy Customer Experience Specialist

Walgreens; Providence (RI); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Providence, RI is seeking a Pharmacy Clerk/Customer Service Associate to support pharmacy operations and provide excellent customer service. You will assist pharmacists with prescription processing, handle cash transactions, and help customers locate products.

The role requires fluent English, flexibility for evenings/weekends, and basic computer skills. Prior pharmacy exposure is a plus; training will be provided to ensure accuracy and compliance.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision in processing prescriptions and maintaining patient information.
• Keeps counters and shelves clean and merchandised, assists with inventory and pricing.
• Provides customer service in person and over the phone, and helps customers locate products.

Skills

Customer service

Cash handling

English fluency

Teamwork

Strong math skills

Computer literacy

Education

PTCB certification

Tools

Pharmacy software systems

Job description

Walgreens in Providence, RI is seeking a Pharmacy Clerk/Customer Service Associate to support pharmacy operations and provide excellent customer service. You will assist pharmacists with prescription processing, handle cash transactions, and help customers locate products.

The role requires fluent English, flexibility for evenings/weekends, and basic computer skills. Prior pharmacy exposure is a plus; training will be provided to ensure accuracy and compliance.