Pharmacy Customer Experience Specialist

Walgreens; Independence Township (OH); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Independence Township, OH is hiring for a Customer Experience and Operations role at our store. You will greet customers, assist with products and services, and help resolve issues to ensure a positive shopping experience.

You'll process sales at the register, stock shelves, help with pharmacy workflows under supervision, and uphold store policies while delivering friendly, efficient service.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Resolve customer issues and answer questions to maintain satisfaction.
• Process purchases at the cash register, handle cash, and manage returns and exchanges.
• Maintain clean, merchandised counters and assist with inventory and price checks.
• Assist pharmacy team with non-clinical tasks and pharmacy workflows as needed.
• Provide customer service in photo area and participate in web/pick-up duties.
• Adhere to store policies and participate in training and development programs.

Skills

Customer service

Cash handling

Inventory management

Communication

POS operations

Tools

Pharmacy systems

POS system

Job description

Walgreens in Independence Township, OH is hiring for a Customer Experience and Operations role at our store. You will greet customers, assist with products and services, and help resolve issues to ensure a positive shopping experience.

You'll process sales at the register, stock shelves, help with pharmacy workflows under supervision, and uphold store policies while delivering friendly, efficient service.