Pharmacy Customer Experience Specialist

Walgreens; Ellsworth (ME); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Ellsworth, Maine is seeking staff to deliver a distinctive customer experience while supporting pharmacy operations under supervision. You will assist pharmacists, handle prescriptions, and help customers with a friendly, efficient checkout experience.

Prior retail exposure and comfort with pharmacy systems are preferred; PTCB certification is a plus. The role requires flexibility for evenings and weekends and involves inventory and merchandising responsibilities.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Ability to work flexible schedule including evenings and weekends.
• Six months of retail experience preferred.
• Experience with pharmacy systems and cashier tasks preferred.
• PTCB certification preferred.

Responsibilities

• Register customer purchases at the cash register and provide courteous service.
• Assist pharmacist under supervision with processing prescriptions and patient info.
• Fill prescriptions by counting and pouring medications and check for interactions.
• Process claims, returns, exchanges, and manage standard clerical duties.
• Support inventory management and maintain clean, well-merchandised shelves.
• Provide photo area assistance and web pick-up support as needed.

Skills

Fluent English

Flexible schedule

Good math skills

Good computer skills

Store systems knowledge

Education

High school diploma or equivalent

Tools

Pharmacy systems

Job description

Walgreens in Ellsworth, Maine is seeking staff to deliver a distinctive customer experience while supporting pharmacy operations under supervision. You will assist pharmacists, handle prescriptions, and help customers with a friendly, efficient checkout experience.

Prior retail exposure and comfort with pharmacy systems are preferred; PTCB certification is a plus. The role requires flexibility for evenings and weekends and involves inventory and merchandising responsibilities.