Pharmacy Credentialing & Audit Analyst - AZ Residents Only

CVSHealth; Phoenix (AZ); On-site; USD 44,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits

Medical/Dental/Vision coverage

Paid time off

Job summary

CVS Health in Phoenix, AZ, is seeking a Pharmacy Quality Control Analyst to ensure enrollment compliance, perform audit sampling, and support regulatory requests. You will interact with multiple stakeholders and contribute to SOX and URAC processes.

The role emphasizes independent thinking, accurate data validation, and the creation of tools and reports to improve QC workflows in a fast-paced PBM environment.

Qualifications

• 2+ years experience with credentialing and/ or auditing within a pharmacy/ medical setting.
• Must reside in Arizona.
• Strong knowledge of mainframe applications for pharmacy enrollment and claims processing for (Recap & RxClaim).
• Proficient in Microsoft Office - Excel, Word, and Access. Ability to perform detailed QC functions in a speedy, efficient, and accurate manner is critical.

Responsibilities

• Ensure SOX internal controls, SSAE-16 (SOC1) Reporting, and URAC accreditation for enrollment.
• Validate documentation and data accuracy for enrollment audits to mitigate impact and avoid corrective actions.
• Assess and respond to regulatory information requests related to credentialing and contracting.
• Develop and maintain QC tools and reports; coordinate cross-functional projects and SME support.

Skills

Credentialing/Auditing

Arizona resident

Mainframe applications (Recap, RxClaim

MS Office (Excel, Word, Access)

Education

High School Diploma or equivalent

Bachelor's degree or equivalent

Tools

Recap

RxClaim

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Pharmacy Quality Control Analyst position is responsible for the timely and accurate delivery of key department, company, and client driven deliverables. The primary areas of responsibility include standards conformance, audit sampling, and regulatory compliance support. This position is accountable for and performs an integral role in the enforcement and administration of quality control compliance for pharmacy provider enrollment; pharmacy provider credentialing and contract audit sampling fulfillment; and legal-regulatory requests for pharmacy contracting information. Duties of the Analyst require a high degree of critical independent thinking, a keen sense of judgement with the ability to make decisions efficiently. Day to day functions require a strong focus with mental endurance and the flexibility to adapt to a fast-paced work environment with limited supervision. The Analyst must possess the sustainability and aptitude to create new tools and reports while maintaining an in depth understanding of the PBM and enterprise pharmacy environment. The Analyst interfaces with and manages communication with a multi-level audience.

Detailed Responsibilities:

Quality Control Pharmacy Provider Network

This position is responsible for ensuring pharmacy enrollment compliance with respect to SOX internal controls, SSAE-16 (SOC1) Reporting, and URAC accreditation. This position is accountable for the detection and prevention of pharmacy enrollment errors and omissions. Functions of this role include validation and verification of documentation compliance and data accuracy of pharmacy enrollment to mitigate negative financial business impacts and avoid service warranties, client issued corrective action plans, and to promote successful pharmacy network enrollment audits. Ongoing value-added activities center around continual development and enhancement of the quality review processes and tools for increased control and efficiency; SME support and analysis for ad hoc projects; interface with internal partners and lead cross functional task groups.

Pharmacy Provider Credentialing & Contract Audit fulfillment

Responsible for the assessment and compilation of audit sampling documentation. This includes accountability for the accurate interpretation of the audit scope and requirements which is critical to safeguard confidential and proprietary documents, prevent inclusion of ancillary non- value- added documentation, ensure audit requirements are in compliance with company policy and avoid client issued corrective action plan.

Legal & Regulatory Requests for Information (RFI’s) related to Pharmacy Credentialing & Contracting

Accountable for the accurate assessment and scrutiny of the request to ensure that the correct documentation is supplied. Accurate interpretation of the request and the ability to assess the business need are critical to avoid documentation errors or omissions for litigation, or regulatory investigations (e.g. FBI, Federal & State OIG/OAG, DOH, MEDIC, etc.).

Required Qualifications

• 2+ years experience with credentialing and/ or auditing within a pharmacy/ medical setting.
• Must reside in Arizona
• Strong knowledge of mainframe applications for pharmacy enrollment and claims processing for (Recap &, RxClaim)
• Proficient in Microsoft Office - Excel, Word, and Access. Ability to perform detailed QC functions in a speedy, efficient, and accurate manner is critical.

Preferred Qualifications

• 4+ years experience with credentialing and/ or auditing within a pharmacy/ medical setting.
• Adobe
• Strong interpersonal skills, written and verbal communication skills
• Experience utilizing Sharepoint
• Ability to work independently and as a team, manage large workload, multiple deliverables, and projects simultaneously.
• Bachelor's degree or equivalent

Education

High School Diploma or equivalent

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $85,068.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/18/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.