Pharmacy Courier/Clerk

Ochsner Health; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in New Orleans, LA, seeks a detail-oriented clerical support specialist to assist a busy department. You will handle data entry, typing, copying paperwork, and maintain report files while upholding patient privacy and confidentiality.

The role requires excellent communication, familiarity with Windows applications (Excel, Word, Outlook), and the ability to manage multiple tasks with discretion. 1 year office experience preferred; EPIC experience a plus.

Qualifications

• High School diploma or equivalent required.
• Minimum 1 year office experience required.
• EPIC experience preferred.
• Proficient with Windows applications (Excel, Word, Outlook).
• Excellent communication and ability to maintain confidentiality.
• Strong typing and basic data processing skills.

Responsibilities

• Answers phones and conveys messages to staff accurately and in a timely manner.
• Enters patient data into the computer system and prints reports.
• Assists with filing and maintenance of department records.
• Communicates in a professional, positive and calm manner to support teamwork.
• Assists departmental staff as needed.
• Adapts communication to patient population and privacy requirements.
• Other duties as required.

Skills

Communication skills

Windows apps

Self-motivated

Time management

Typing / data entry

Education

High School diploma or equivalent

Tools

EPIC

Job description

Exceptional care starts with exceptional people.

For us, this is more than a job- it's a calling. It's waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job performs a variety of clerical tasks to provide support to the assigned department and/or manager. Assumes responsibility for computer data entry, typing and copying miscellaneous paperwork, and maintaining various report files. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Preferred - High School diploma or equivalent

Work Experience

Required - 1 year office experience

Preferred - Experience working with EPIC

Knowledge Skills and Abilities (KSAs)

• Effective verbal and written communication skills to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Must be proficient with Windows-style applications such as Excel, Word, Outlook, etc.
• Self-directed with the ability to work independently, set priorities and maintain complete confidentiality.
• Excellent organization and time management skills required to effectively perform several tasks simultaneously.
• Strong typing capabilities and a basic understanding of data processing.

Job Duties

• Answers phones and conveys messages to staff accurately and in a timely manner.
• Enters patient data into the computer system and prints computer generated reports.
• Assists with the filing and maintenance of department records.
• Communicates in a professional, positive and clam manner to facilitate a cooperative and collaborative environment.
• Assists departmental staff when needed.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.