Pharmacy Coordinator

Centene Corporation; Indianapolis (IN); Remote; USD 27,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedules (remote,Hybrid

Total compensation incentives

Job summary

Centene Corporation is seeking a Remote Pharmacy Coordinator to support the health plan's pharmacy program during Eastern Time business hours. The role emphasizes outreach, performance monitoring, and collaboration with the Pharmacy and Quality Improvement teams to enhance adherence and compliance.

Ideal candidates have 3+ years of pharmacy experience, strong communication, and the ability to navigate multiple software systems.

Qualifications

• High school diploma or equivalent; 3+ years of pharmacy experience.
• Medicare/Medicaid experience preferred.
• Experience with analysis tools or reporting and quality initiatives.
• Indiana Pharmacy Technician license preferred.

Responsibilities

• Receive and respond to provider and pharmacy calls regarding prior authorization and formulary.
• Review pharmacy and override processes per guidelines.
• Track overrides, audit prior authorizations, analyze cost and utilization patterns.
• Resolve complaints and grievances related to the pharmacy network with the Pharmacy team.
• Educate providers on the health plan’s pharmacy process.
• Assist with the pharmacy utilization review and reporting process.
• Collaborate with Quality Improvement for meeting prep and minutes.
• Assist members with formulary inquiries and comply with policies.

Skills

Pharmacy experience

Strong communication

Organized

Attention to detail

Multi-system navigation

Education

High school diploma

Pharmacy Technician license (Indiana preferred)

Tools

Analysis tools

Job description

Position Purpose:

Perform duties to support the efforts pharmacy department in the development, coordination and maintenance of the health plan's pharmacy program.

Key Details:

Remote Pharmacy Coordinator role supporting Eastern Time business hours, Monday through Friday from 8:30 AM to 5:00 PM. This position supports the development, coordination, and maintenance of the health plan's pharmacy program through quality-focused outreach and operational support activities. Responsibilities include conducting provider and pharmacy outreach through calls, letters, faxes, and reporting; reviewing pharmacy claims to identify trends and opportunities to improve compliance and medication adherence; and supporting quality-related initiatives. Candidates with prior PBM, health plan, and/or managed care experience are highly preferred. The ideal candidate will have 3+ years pharmacy, strong communication skills, be organized and detail-oriented, comfortable navigating multiple software systems with ability to prioritize and successfully execute multiple tasks to completion. Indiana is highly preferred but will consider other states in eastern and central time zones.

Responsibilities:

• Receive and respond to provider and pharmacy calls regarding the prior authorization and formulary process
• Perform review of pharmacy and override process in compliance with pharmaceutical related company and State guidelines
• Track and trend overrides to ensure criteria have been met, audit for prior authorizations, analyze cost and determine utilization patterns
• Resolve complaints and grievances related to the pharmacy network in conjunction with the Pharmacy team
• Assist Provider Relations and various departments with educating providers on the health plan’s pharmacy process
• Assist with the pharmacy utilization review and reporting process
• Collaborate with Quality Improvement department with various meeting preparation and transcription of minutes
• Assist with members’ inquiries related to the formulary process
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience (Centene Pharmacy Services):

High school diploma or equivalent. 3+ years of pharmacy experience, preferably in a managed care environment. Medicare and/or Medicaid experience preferred. Prior experience using analysis tools or systems (ex: web based, custom, proprietary, etc.). Experience in the implementation of quality process improvement efforts. Experience documenting requirements, creating training materials and working directly with end users. License/Certificate: Current state's (Indiana) Pharmacy Technician license preferred.

Pay Range:

$19.43 - $32.98 per hour At Centene, we connect people to the care they need to live healthier lives - and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Benefits:

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• a flexible approach to work with remote, hybrid, field or office work schedules
• Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.
• Total compensation may also include additional forms of incentives.
• Benefits may be subject to program eligibility.

Equal Opportunity and Diversity Statement:

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act