Pharmacy Clerk: Patient Care in a Fast-Paced Store

Hy-Vee, Inc.; West Des Moines (IA); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee West Des Moines Drugstore is seeking a part-time Pharmacy Clerk to support daily pharmacy operations. You will greet customers, assist with refills, stock supplies, process cash transactions, and help keep the drugstore neat and compliant.

The role requires a high school diploma or equivalent, vaccination certification if administering vaccines, and 6 months to 1 year of related experience preferred. Safety and confidentiality are essential, with a team-focused, customer-service mindset.

Qualifications

• Provide prompt, friendly customer service and assist customers.
• Be detail-oriented when handling prescriptions, cash, and inventory.
• Handle telephone calls and process refill orders with accuracy.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one.
• Answer the telephone promptly and provide friendly, helpful service to customers who call, including taking refill orders.
• Gather patient information required to prepare prescriptions.
• Stock received product and supplies and mark stickers accordingly, and keep pharmacy supplies well stocked.
• Review prescriptions that have not been picked up as requested by the department manager.
• Order product and supplies at the department manager's request and review invoices on product received.
• Log invoices as necessary and complete cash transactions accurately.
• Prepare paperwork and compile medicine for delivery orders and mail-outs at the request of the department manager.
• Coordinate nursing home medicines as necessary.
• Administer vaccines as allowed by law, with required certification where applicable.
• Clean the pharmacy, empty garbage, and remove trash in a timely manner to ensure a clean and inviting appearance.
• Maintain the confidentiality of customers' private medical information at all times.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Skills

Customer service

Attention to detail

Communicate clearly

Integrity and confidentiality

Education

High school diploma or equivalent

Vaccination certification (if administering vaccines)

Job description

Hy-Vee West Des Moines Drugstore is seeking a part-time Pharmacy Clerk to support daily pharmacy operations. You will greet customers, assist with refills, stock supplies, process cash transactions, and help keep the drugstore neat and compliant.

The role requires a high school diploma or equivalent, vaccination certification if administering vaccines, and 6 months to 1 year of related experience preferred. Safety and confidentiality are essential, with a team-focused, customer-service mindset.