Pharmacy Clerk

Brookshire Grocery Company; United States; On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Employee discounts

Scholarships and educational support

Outdoor recreation area access

Job summary

Brookshire Grocery Company in Tyler, Texas, is seeking a Pharmacy Clerk to perform clerical, non-professional pharmacy tasks such as retrieving and packaging prescriptions, entering customer data, and ensuring efficient checkout services. You will provide exceptional customer service by assisting customers with product locations and answering questions.

The role requires HIPAA certification and on-the-job training is provided.

Qualifications

• Must be 16 years or older.
• HIPAA certification is required.
• On-the-job training is typically provided.

Responsibilities

• Enter prescription and customer data into the system.
• Scan items and ensure correct checkout totals.
• Maintain inventory and organize stock levels.
• Greet customers and provide friendly service.
• Assist customers with locating products and OTC recommendations.
• Maintain a clean and safe work environment and follow safety procedures.

Skills

Pharmacy operations

Inventory control

Confidentiality

Attention to detail

Cash handling

Customer service

Microsoft Office

Multi-tasking

Education

HIPAA certification

Job description

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s what sets us apart:

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Job Summary

Performs a variety of clerical, non-professional pharmacy tasks such as retrieving and packaging prescriptions, entering customer data, and ensures efficient checkout services. Provides exceptional customer service by assisting customers with product location, answering questions, etc.

Essential Duties and Responsibilities

• Receives prescription orders and enters prescription, insurance, and customer information into system.
• Scans items and keys product codes, ensures correct check-out totals for customers, and maintains accurate money count in cash register drawer.
• Maintains quality control by ensuring dated product is stocked, rotated, or discarded properly if unsold.
• Verifies orders received from Central Fill and suppliers.
• Takes inventory and ensures stock levels are accurate.
• Ensures filled prescriptions and bulk bottles of medications are organized properly.
• Provides a friendly and customer service-oriented attitude by greeting customers, answering non-prescription questions, and responding to complaints.
• Assists customers with locating and selecting products according to knowledge of over-the-counter items and recommendations from pharmacists.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Complies with all Company policies and procedures.

Knowledge, Skills and Abilities

• Working knowledge of pharmacy mobile app and web functionality.
• Working knowledge of inventory control and recall/return processes.
• Working knowledge of pharmacy department operations.
• Ability to maintain high levels of confidentiality regarding sensitive information.
• Strong attention to detail required.
• Basic knowledge of cash register.
• Basic knowledge of tender policies and procedures.
• Basic mathematical and counting skills.
• Ability to analyze, interpret, and summarize verbal, written, or numerical information.
• Ability to perform basic Microsoft Office functions.
• Ability to learn new technology systems, methods and processes.
• Ability to multi-task and work in a fast-paced environment.
• Ability to safely work with sharp objects such as knives, box cutters, etc.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to remain courteous with customers at all times.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience and Qualifications

Minimum of 16 years of age required. Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy. Health Insurance Portability and Accountability Act (HIPAA) certification required. Typically involves on-the-job training.

Physical Demands

Continuously required to use close vision, distance vision, depth perception or the ability to focus. Continuously required to stand or walk. Frequently required to talk and hear. Frequently required to use hands for reaching, touching or handling. Frequently required to use fine finger movements (ex. sorting and typing). Frequently required to push, pull, maneuver or lift objects up to 40 lbs. Occasionally required to bend, kneel or squat. Attendance at work is required.

Work Context and Environment

Work is generally performed in a retail store. Quiet to moderate noise level.

Ready to find your place?

BGC is “A Career Where You Belong.” Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.

Brookshire Grocery Company (BGC) Brookshire Grocery Company is a regional, family-owned retail grocery business employing over 17,000 partners across Texas, Louisiana, Arkansas, and Oklahoma. With more than over 215 retail grocery stores, along with three distribution centers and corporate offices, BGC is more than just a grocery company—it’s a connected network of partners working together. At BGC, we believe in collaboration, shared goals, and mutual success. Your voice matters here, and we actively seek feedback to ensure BGC is a place where you can thrive, grow, and feel valued. Our culture values personal growth, recognition, and belonging: Growth Opportunities: We invest in you through professional development programs, mentoring, and job opportunities. Recognition: We celebrate your achievements and value your contributions to our shared success. Belonging: Our core values emphasize teamwork and creating a supportive, inclusive environment.

What Sets Us Apart?

As a family-owned company rooted in Christian values, BGC puts people first. Whether it’s through our commitment to supporting local efforts in the communities we serve or fostering a positive workplace, we are dedicated to making a difference.

If you’re looking for a place to build your future, and make an impact, Brookshire Grocery Company is the place for you. Join us and be part of something greater—your growth, your impact, your future with BGC.