Pharmacy Clerk

IHA; Grand Rapids (MI); On-site; USD 16,531 - 22,041; Full time

Job summary

Trinity Health in Grand Rapids is seeking a dedicated Pharmacy Clerk to operate a computerized cash register, balance cash, and deliver excellent customer service. The role supports pharmacy operations and requires adherence to policies while providing a courteous checkout experience.

Responsibilities include organizing the cashier area, handling cash and card transactions, assisting with inventory, and training new staff.

Qualifications

• High School diploma or GED is required.
• Three to six months of previous related experience are preferred.

Responsibilities

• Greets customers, patients and colleagues with courtesy and provides excellent customer service.
• Operates a computerized cash register to record items sold and processes payments.
• Balances cash drawers and reconciles cash at end of shift.
• Maintains cashier area and assists with inventory and vendor orders.
• Trains new staff to perform cashier responsibilities and participates in inventories.

Skills

Customer service

Cash handling

Attention to detail

Education

High School diploma or GED

Job description

Days, varying hours between 6:30a - 5:00p

Employment Type

Full time

Shift

Day Shift

Description

Hours | Schedule

• Full-time, 40 hours per week
• Days, varying hours between 6:30a - 5:00p

Position Summary

Under general supervision and according to established policies and procedures, operates a computerized cash register to record Department items sold. Reconciles cash and register documentation at the end of the day. Performs other department duties as assigned. Demonstrates excellent customer services skills.

What You Will Do

• Greets customers, patients and colleagues with courtesy. Demonstrates excellent customer services skills to provide a remarkable customer experience.
• Organizes the cashier area to receive customers by procuring currency bags and filling cash register and credit card machines with tape and ink as needed.
• Accurately operates a computerized cash register to compute charges and assigns appropriate cost exceptions (e.g., employee/customer discount). Identifies items and matches to the appropriate department key. Receives cash, checks, credit cards, etc. and processes as appropriate.
• Assumes accountability for cash, etc. at the end of each shift by verifying register tapes, posting necessary adjustments. Assists with balancing cash drawers. Complies with Health System and Department policies, procedures, practices and regulations when handling currency, checks, charges, etc.
• Ensures cash drawer has the appropriate level of cash available and obtains additional change as necessary.
• Maintains food product inventory including ordering from approved vendors, monitoring inventory levels to maximize turnover and minimize spoilage and waste. Maintains adequate inventory controls in the sales area.
• Attends meetings as required.
• Trains new staff to perform pharmacy clerk responsibilities.
• Participates in the annual inventory process and other inventories as needed.
• Appropriately utilizes downtime to assist Department operations.
• Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
• Maintains the confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors to Trinity Health. Discusses patient and hospital information only among appropriate personnel in appropriate private places.
• Behaves in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision and Values of Trinity Health.
• Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.

What You Will Need

• High School diploma or GED
• Three to six months of previous related experience.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.