Pharmacy Claims Adjudication Specialist

Onco360 Oncology Pharmacy; Louisville (KY); Hybride; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

401k with match

Paid time off

Paid holidays

Tuition reimbursement

Life insurance

Short/long-term disability

Résumé du poste

Onco360 Oncology Pharmacy in Louisville, KY is seeking a Pharmacy Adjudication Specialist for a full-time, hybrid role. The position requires adjudicating claims, resolving third-party rejections, and communicating with patients about coverage and shipment timing.

Benefits include medical/dental/vision, 401k match, PTO/holidays, tuition reimbursement, and life and disability coverage. Strong knowledge of Medicare/Medicaid contracts and NCPDP is preferred.

Qualifications

• High school diploma or GED and pharmacy/claims experience.
• 2+ years in pharmacy/healthcare or claims experience.
• Board of Pharmacy registration required.
• Certified Pharmacy Technician preferred.

Responsabilités

• Adjudicates active pharmacy claims and reviews responses for accuracy.
• Handles third-party rejections and obtains necessary overrides.
• Contacts insurers to resolve rejections and ensures timely shipping.
• Performs patient outreach for delays due to insurance issues.
• Ensures patient setup in CPR+ with accurate demographic/insurance data.
• Maintains compliance with company policies and patient confidentiality.

Connaissances

Pharmacy billing

Claims resolution

Medicare knowledge

NCPDP knowledge

Coordination of benefits

Pharmacy terminology

Math skills

Typing skills

Formation

High School Diploma or GED

Associate degree or equivalent

Outils

CPR+ system

Description du poste

We are seeking a Pharmacy Adjudication Specialist at our Specialty pharmacy in Louisville, KY. This will be a Full-Time position. This position must be located within driving distance to our pharmacy, with a hybrid work style. Shift times currently between 8am and 8pm. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.

Starting salary from $21.00 an hour and up

Sign-On Bonus: $5,000 for employees starting before December 31st, 2026.

We offer a variety of benefits including:

• Medical; Dental; Vision
• 401k with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits – life; and short and long-term disability

Pharmacy Adjudication Specialist Major Responsibilities

The Pharmacy Adjudication Specialist will adjudicate pharmacy claims, review claim responses for accuracy. ensure prescription claims are adjudicated correctly according to the coordination of benefits, resolve any third-party rejections, obtain overrides if appropriate, and be responsible for patient outreach notification regarding any delay in medication delivery due to insurance claim rejections.

Pharmacy Adjudication Specialists at Onco360

• Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests.
• Provides thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding active claims information.
• Ensures complete and accurate patient setup in CPR+ system including patient demographic and insurance information.
• Adjudicates pharmacy claims for prescriptions in active workflow for primary, secondary, and tertiary pharmacy plans and reviews claim responses for accuracy before accepting the claim.
• Contacts insurance companies to resolve third-party rejections and ensures pharmacy claim rejections are resolved to allow for timely shipping of medications. Performs outreach calls to patients or providers to reschedule their medication deliveries if claim resolution cannot be completed by ship date and causes shipment delays.
• Ensures copay cards are only applied to claims for eligible patients based on set criteria such as insurance type (Government beneficiaries not eligible).
• Manages all funding related adjudications and works as a liaison to Onco360 Advocate team.
• Assists pharmacy team with all management of electronically adjudicated claims to ensure all prescription delivery assessments are reconciled and copay payments are charged prior to shipment.
• Serves as customer service liaison to patients regarding financial responsibility prior to shipments, contacts patients to communicate any copay discrepancy between quoted amount and claim and collects payment if applicable.
• Documents and submit requests for Patient Refunds when appropriate.
• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.
• Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.
• Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.

Pharmacy Adjudication Specialist Qualifications And Responsibilities

• Education/Learning Experience
  • Required: High School Diploma or GED. Previous Experience in Pharmacy, Medical Billing, or Benefits Verification, Pharmacy Claims Adjudication.
  • Desired: Associate degree or equivalent program from a 2 year program or technical school, Certified Pharmacy Technician, Specialty pharmacy experience.
• Work Experience
  • Required: 2+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience.
  • Desired: 3+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience.
• Skills/Knowledge
  • Required: Pharmacy/NDC medication billing, Pharmacy claims resolution, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, NCPDP claim rejection resolution, coordination of benefits, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
  • Desired: Knowledge of Foundation Funding, Specialty pharmacy experience.
• Licenses/Certifications
  • Required: Registration with Board of Pharmacy as required by state law.
  • Desired: Certified Pharmacy Technician (PTCB).
• Behavior Competencies
  • Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills.

#Company Values: Teamwork, Respect, Integrity, Passion

#IH