Pharmacy Claims Adjudication Specialist

Onco360 Oncology Pharmacy; Indianapolis (IN); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

401k with a match

Paid Time Off

Tuition Reimbursement

Company paid benefits – life insurance and disability

Job summary

Onco360 Oncology Pharmacy in Indianapolis, IN, is seeking a Pharmacy Claims Adjudication Specialist to adjudicate pharmacy claims and ensure accuracy with third-party payers. Candidates should have 2+ years of experience in a pharmacy or healthcare setting, possess active Indiana Pharmacy Technician credentials, and demonstrate strong communication skills.

The position offers a starting salary of $25.00 an hour, a sign-on bonus of $5,000, and various benefits including a 401k match and tuition reimbursement.

Qualifications

• 2+ years of experience in Pharmacy/Healthcare Setting or pharmacy claims experience.
• Active Indiana Pharmacy Technician license required.
• Excellent verbal and written communication skills.

Responsibilities

• Adjudicate pharmacy claims and review responses for accuracy.
• Resolve any third-party rejections and obtain overrides if appropriate.
• Manage funding related adjudications and act as a liaison to the Onco360 Advocate team.

Skills

Pharmacy/NDC medication billing

Pharmacy claims resolution

PBM and Medical contracts

knowledge/understanding of Medicare

Medicaid and commercial insurance

NCPDP claim rejection resolution

coordination of benefits

pharmacy or healthcare-related knowledge

knowledge of pharmacy terminology

basic math and analytical skills

intermediate typing/keyboarding skills

Education

High School Diploma or GED

Associate degree or equivalent

Job description

Position: Pharmacy Claims Adjudication Specialist

Location: Indianapolis, IN

Job Id: 5262

# of Openings: 1

We are seeking a Pharmacy Adjudication Specialist for our Specialty Oncology pharmacy.

As our company continues to grow, we strive to hire new team members with a passion for making a difference in our patient's lives.

Full‑Time position may work remotely but MUST HAVE ACTIVE INDIANA PHARMACY TECHNICIAN credentials from the State Board of Pharmacy.

Shift times between 8am and 8pm.

Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.

Starting salary from $25.00 an hour and up

Sign‑On Bonus: $5,000 for employees starting before July 31, 2026.

We offer a variety of benefits including:

• 401k with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits – life; and short and long‑term disability

Pharmacy Adjudication Specialist Major Responsibilities

The Pharmacy Adjudication Specialist will adjudicate pharmacy claims, review claim responses for accuracy, ensure prescription claims are adjudicated correctly according to the coordination of benefits, resolve any third‑party rejections, obtain overrides if appropriate, and be responsible for patient outreach notification regarding any delay in medication delivery due to insurance claim rejections.

Pharmacy Adjudication Specialists at Onco360 assist with first call resolution, answering questions, providing accurate and timely responses, ensuring accurate patient setup, adjudicating claims, contacting insurance companies, ensuring copay card application validity, managing funding related adjudications, and acting as a liaison to the Onco360 Advocate team.

• Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests.
• Provides thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding active claims information.
• Ensures complete and accurate patient setup in CPR+ system including patient demographic and insurance information.
• Adjudicates pharmacy claims for prescriptions in active workflow for primary, secondary, and tertiary pharmacy plans and reviews claim responses for accuracy before accepting the claim.
• Contacts insurance companies to resolve third‑party rejections and ensures pharmacy claim rejections are resolved to allow for timely shipping of medications. Performs outreach calls to patients or providers to reschedule their medication deliveries if claim resolution cannot be completed by ship date and causes shipment delays.
• Ensures copay cards are only applied to claims for eligible patients based on set criteria such as insurance type (Government beneficiaries not eligible).
• Manages all funding related adjudications and works as a liaison to Onco360 Advocate team.
• Assists pharmacy team with all management of electronically adjudicated claims to ensure all prescription delivery assessments are reconciled and copay payments are charged prior to shipment.
• Serves as customer service liaison to patients regarding financial responsibility prior to shipments, contacts patients to communicate any copay discrepancy between quoted amount and claim and collects payment if applicable.
• Documents and submits requests for Patient Refunds when appropriate.
• Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.
• Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.
• Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.

Pharmacy Adjudication Specialist Qualifications and Responsibilities

• Education/Learning Experience
  • Required: High School Diploma or GED; Previous Experience in Pharmacy, Medical Billing, or Benefits Verification, Pharmacy Claims Adjudication.
  • Desired: Associate degree or equivalent program from a 2‑year program or technical school, Certified Pharmacy Technician, Specialty pharmacy experience.
• Work Experience
  • Required: 2+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience.
  • Desired: 3+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience.
• Skills/Knowledge
  • Required: Pharmacy/NDC medication billing, Pharmacy claims resolution, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, NCPDP claim rejection resolution, coordination of benefits, pharmacy or healthcare‑related knowledge, knowledge of pharmacy terminology including sig codes, Roman numerals, brand/generic names of medication, basic math and analytical skills, intermediate typing/keyboarding skills.
  • Desired: Knowledge of Foundation Funding, Specialty pharmacy experience.
• Licenses/Certifications
  • Required: Pharmacy Technician License/Registration with Board of Pharmacy as required by state law.
• Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail‑oriented, great time‑management skills.