Pharmacy Claims Adjudication Specialist

Onco360; Hartford (CT); Remote; USD 46,000 - 62,000; Full time

Benefits offered by this job

401k with match

Paid Time Off

Paid Holidays

Tuition Reimbursement

Company paid life insurance

Short-term disability

Long-term disability

Job summary

Onco360 Pharmacy is seeking a Pharmacy Claims Adjudication Specialist in Hartford, CT. This full-time role requires CT Pharmacy Technician credentials and offers a starting wage of $26/hour with a $5,000 sign-on bonus for hires before Dec 31, 2026.

Shift times vary 8am-8pm; remote work possible with CT credentials. Benefits include 401k, PTO, tuition reimbursement, and company-paid life and disability coverages.

Qualifications

• High School Diploma or GED required; experience in Pharmacy, Medical Billing, or Benefits Verification preferred.
• 2+ years experience in Pharmacy/Healthcare setting or pharmacy claims experience.
• Associate degree or equivalent program; Certified Pharmacy Technician (PTCB) preferred.
• Licensure or registration with Board of Pharmacy as required by state law; CT credentials emphasized.

Responsibilities

• Adjudicates pharmacy claims for active workflow across primary, secondary, and tertiary plans.
• Resolves third-party rejections and obtains overrides when appropriate.
• Contacts insurance companies to resolve rejections and informs patients of delays.
• Ensures accurate patient setup in CPR+ with demographics and insurance details.
• Communicates copay responsibilities and collects payments when applicable.
• Documents and submits patient refunds when necessary.
• Maintains compliance with all laws and company policies.

Skills

Pharmacy claims

Coordination of benefits

Customer service

Insurance claim resolution

Education

High School Diploma or GED

Associate degree or technical program

Certified Pharmacy Technician

PTCB certification

Connecticut Pharmacy Technician license

Tools

CPR+ system

Job description

Position: Pharmacy Claims Adjudication Specialist

Location: Hartford, CT

Job Id: 5791

# of Openings: 1

W e are seeking a Pharmacy Adjudication Specialist for our Specialty Oncology pharmacy.

As our company continues to grow, we strive to hire new team members with a passion for making a difference in our patient's lives.

Full-Time position may work remotely but MUST HAVE ACTIVE CONNECTICUT PHARMACY TECHNICIAN credentials from the State Board of Pharmacy.

Shift times between 8am and 8pm.

Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.

Starting salary from $26.00 an hour and up

Sign-On Bonus: $5,000 for employees starting before December 31st, 2026.

We offer a variety of benefits including:

• 401k with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits – life; and short and long-term disability

Pharmacy Adjudication Specialist Major Responsibilities:

The Pharmacy Adjudication Specialist will adjudicate pharmacy claims, review claim responses for accuracy. ensure prescription claims are adjudicated correctly according to the coordination of benefits, resolve any third-party rejections, obtain overrides if appropriate, and be responsible for patient outreach notification regarding any delay in medication delivery due to insurance claim rejections

Pharmacy Adjudication Specialists at Onco360...

• Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests.
• Provides thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding active claims information..
• Ensures complete and accurate patient setup in CPR+ system including patient demographic and insurance information.
• Adjudicates pharmacy claims for prescriptions in active workflow for primary, secondary, and tertiary pharmacy plans and reviews claim responses for accuracy before accepting the claim.
• Contacts insurance companies to resolve third-party rejections and ensures pharmacy claim rejections are resolved to allow for timely shipping of medications. Performs outreach calls to patients or providers to reschedule their medication deliveries if claim resolution cannot be completed by ship date and causes shipment delays
• Ensures copay cards are only applied to claims for eligible patients based on set criteria such as insurance type (Government beneficiaries not eligible)
• Manages all funding related adjudications and works as a liaison to Onco360 Advocate team.
• Assists pharmacy team with all management of electronically adjudicated claims to ensure all prescription delivery assessments are reconciled and copay payments are charged prior to shipment.
• Serves as customer service liaison to patients regarding financial responsibility prior to shipments, contacts patients to communicate any copay discrepancy between quoted amount and claim and collects payment if applicable.
• Documenst and submit requests for Patient Refunds when appropriate.
• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.
• Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.
• Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.

Pharmacy Adjudication Specialist Qualifications and Responsibilities...

• Education/Learning Experience
  • Required: High School Diploma or GED. Previous Experience in Pharmacy, Medical Billing, or Benefits Verification, Pharmacy Claims Adjudication
  • Desired: Associate degree or equivalent program from a 2 year program or technical school, Certified Pharmacy Technician, Specialty pharmacy experience
• Work Experience
  • Required: 2+ years experience in Pharmacy/Healthcare Setting orpharmacy claims experience
  • Desired: 3+ yearsexperience in Pharmacy/Healthcare Setting orpharmacy claims experience
• Skills/Knowledge
  • Required:Pharmacy/NDC medication billing, Pharmacy claims resolution, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, NCPDP claim rejection resolution, coordination of benefits, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills
  • Desired: Knowledge of Foundation Funding, Specialty pharmacy experience
• Licenses/Certifications
  • Desired:Registration with Board of Pharmacy as required by state law;Certified Pharmacy Technician (PTCB)
• Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills