PHARMACY/CERTIFIED TECH

Kroger Family of Companies; Southaven (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Kroger Family of Companies in Mississippi seeks a pharmacy technician to assist pharmacists, handle reception and dispensing steps, and support health and wellness services. You will maintain HIPAA compliance, handle confidential information, and contribute to a safe, ethical patient experience.

Responsibilities include data entry, adjudication, compounding per regulations, audits, and supporting non-dispensing services with various platforms. A current license/registration is required.

Qualifications

• HIPAA regulations and company policies must be understood and followed.
• Maintain current national/state registration, certification or licensure as required.
• Experience in pharmacy operations and customer interactions preferred.
• Ability to handle highly confidential information with discretion.

Responsibilities

• Assist pharmacist with responsibilities not requiring pharmacist judgement.
• Provide stellar customer service during reception, data entry, adjudication and dispensing.
• Support coaching and training of clerks and technicians.
• Compound medications per state regulations and policies.
• Perform post-fill audits to verify accuracy with records.
• Support non-dispensing services via platforms and apps.
• Conduct CLIA-waived screenings per law and policy.
• Provide additional health and wellness services allowed by regulators.
• Follow sanitation/safety rules and report unsafe conditions.
• Report illegal activity; comply with local/state/federal rules.
• Able to perform essential duties with or without accommodation.

Skills

Customer service

Data entry

HIPAA compliance

Confidential information handling

Education

High School Diploma or GED

National registration/certification/licensure

Job description

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES - Support company health and wellness initiatives

• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same

• Maintain a current national and/or state registration, certification, or license depending on state requirements

• Assist pharmacist in all responsibilities except those that require a pharmacist s professional judgement

• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing

• Support the continued coaching and training of clerks and/or technicians

• Compound medications according to state and any other regulations

• Perform post fill audits to verify prescription information matches computer records

• Support non-dispensing services through the use of various platforms, resources, and applications

• Complete the all aspects of CLIA-waived screenings consistent with state and federal law as well as company polices

• Provide any additional health and wellness services allowed by state and other regulatory bodies

• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

High School Diploma or GED

Must be 18 years of age

Ability to handle highly confidential information

Completion of national registration, certification or licensure

Desired

Any previous comparable experience

Any equivalent experience of a pharmacy technician