PHARMACY/CERTIFIED TECH

Kroger Family of Companies; Great Falls (MT); On-site; USD 38,000 - 52,000; Full time

Job summary

Kroger Family of Companies in Montana is seeking a Pharmacy Technician to support health and wellness initiatives and provide exceptional customer service in a safe, inclusive environment.

You will assist the pharmacist, handle reception and data entry, verify prescription information, and participate in CLIA-waived screenings where allowed, while maintaining HIPAA compliance and safeguarding patient confidentiality.

Qualifications

• Must maintain confidentiality of all patient information.
• Understand HIPAA regulations and store policies.
• Experience handling health or customer data is preferred.

Responsibilities

• Assist pharmacist with responsibilities excluding professional judgement.
• Provide excellent patient/customer experience at reception and data entry.
• Complete steps of adjudication and product dispensing accurately.
• Support non-dispensing services using various platforms.
• Perform CLIA-waived screenings as allowed and compliant.
• Ensure sanitation and safety compliance per regulations.

Skills

HIPAA compliance

Customer service

Confidential information handling

Communication skills

Education

High School Diploma or GED

Job description

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES - Support company health and wellness initiatives

• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same
• Maintain a current national and/or state registration, certification, or license depending on state requirements
• Assist pharmacist in all responsibilities except those that require a pharmacist s professional judgement
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Support the continued coaching and training of clerks and/or technicians
• Compound medications according to state and any other regulations
• Perform post fill audits to verify prescription information matches computer records
• Support non-dispensing services through the use of various platforms, resources, and applications
• Complete the all aspects of CLIA-waived screenings consistent with state and federal law as well as company polices
• Provide any additional health and wellness services allowed by state and other regulatory bodies
• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum

• High School Diploma or GED
• Must be 18 years of age
• Ability to handle highly confidential information
• Completion of national registration, certification or licensure

Desired

• Any previous comparable experience
• Any equivalent experience of a pharmacy technician