Pharmacy Cashier

Walgreens; Sparta (TN); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Sparta, TN is hiring for a Customer Experience Associate. You will be the face of our store, greeting customers, assisting with products, and delivering friendly, efficient checkout service.

Responsibilities include handling cash transactions, keeping the store clean and well merchandised, and supporting pharmacy operations by reporting prescription issues to the pharmacist on duty. Prior retail experience is a plus, especially with Walgreens.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekend hours.
• Six months of experience in a retail environment (preferred).
• Prior Walgreens experience (preferred).

Responsibilities

• Registers customer purchases on assigned cash register and handles cash transactions.
• Assists customers with products and shows them to the correct aisle.
• Keeps counters and shelves clean and well merchandised; maintains store appearance.
• Reports prescription errors to the pharmacist on duty per company policy.
• Operates store systems and equipment; supports loss prevention procedures.
• Provides friendly, efficient checkout service and builds relationships with customers.
• Completes special assignments as directed.

Skills

Fluent English

Customer service

Job description

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Develops strong relationships with most valuable customers.

Operations

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.
• Operates pharmacy systems to obtain patient prescription status.
• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Has working knowledge of store systems and store equipment.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $16 - $20 / Hourly