Pharmacy Cashier

Walgreens; Santa Cruz (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens is seeking a Retail Associate in Santa Cruz to deliver a friendly, efficient checkout experience and assist customers with products and services. You will register sales, handle cash, process returns, and keep counters and shelves clean and well merchandised.

This role requires fluent English, willingness to work evenings and weekends, and a preference for six months of retail experience or prior Walgreens experience.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work evenings and weekend hours.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.

Responsibilities

• Process transactions at cash register and handle returns.
• Assist customers and direct to items as needed.
• Operate pharmacy systems to check prescription status.
• Maintain counters and shelves clean and merchandised; assist with pricing.
• Follow asset protection procedures to minimize loss.
• Comply with laws regarding regulated products.
• Complete special assignments as directed.

Skills

Customer service

Cash handling

English fluency

Teamwork

Retail operations

Tools

POS system

Store systems

Job description

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Develops strong relationships with most valuable customers.

Operations

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.
• Operates pharmacy systems to obtain patient prescription status.
• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Has working knowledge of store systems and store equipment.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Salary Range: $17.9 - $20 / Hourly