Pharmacy Cashier

Walgreens; Santa Clara (CA); On-site; USD 26,174 - 28,929; Full time

Job summary

Walgreens in Santa Clara, CA is seeking a retail associate to provide friendly checkout service, assist customers, and maintain store presentation. You will handle cash transactions, offer product recommendations, and help customers with questions to ensure a positive shopping experience.

The role also involves greeting customers, supporting OTC product assistance where appropriate, and contributing to a clean, well-organized store environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Operate cash register and handle purchases with courtesy and efficiency.
• Greet customers and help with product selection and services.
• Resolve customer questions to ensure a positive experience.
• Maintain store cleanliness and merchandise presentation.

Skills

Fluent English

Customer service

Cashier duties

Job description

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Develops strong relationships with most valuable customers.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Recommends items for sale to customer and recommends trade‑up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.
• Operates pharmacy systems to obtain patient prescription status.
• Reports immediately prescription errors to pharmacist on duty and adheres to company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Has working knowledge of store systems and store equipment.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Equal Opportunity Statement

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Compensation

Salary Range: $19.7 - $21 / Hourly

Actual compensation will depend on a variety of factors including geography, skills, education, experience, and other relevant factors.