Pharmacy Cashier

Walgreens; San Pablo (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens in California is seeking a Customer Experience Associate to deliver a distinctive, friendly checkout experience and assist customers with products and services. You will manage cash registers, process transactions, returns and exchanges, stock and merchandise shelves, and maintain a clean, inviting store.

Fluency in English and flexibility to work evenings and weekends are preferred; prior retail or Walgreens experience is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Prefer six months of retail experience and prior Walgreens experience.
• Engage customers to provide friendly, efficient checkout service.

Responsibilities

• Register customer purchases on the cash register and handle cash, refunds, exchanges.
• Assist customers with products and store services and keep counters stocked.
• Maintain store cleanliness and attractive merchandising; operate store systems.
• Report issues to management and adhere to company policies.

Skills

Customer service

Cash handling

Retail experience

English fluency

Tools

POS system

Job description

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Develops strong relationships with most valuable customers.

Operations

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.
• Operates pharmacy systems to obtain patient prescription status.
• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Has working knowledge of store systems and store equipment.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

This role will remain open until filled.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Salary Range: $17.9 - $20 / Hourly