Pharmacy Cashier

Walgreens; Oklahoma City (OK); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Oklahoma City is seeking a Customer Experience associate to deliver a distinctive shopping experience and support customers throughout the store visit. You will greet customers, assist with products, and ensure a courteous, efficient checkout.

This role requires fluent English and flexibility to work evenings and weekends. Prior retail experience is preferred. Compensation ranges from $16 to $18 per hour, with the opportunity to grow within a national retail brand.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers customer purchases at the checkout and provides courteous, efficient service.
• Recommends items for sale and assists with OTC products, guiding customers to items when possible.
• Operates store systems to process transactions and maintain accuracy in each sale.
• Keeps counters and shelves clean, stocked, and merchandised; checks in and prices merchandise as directed.
• Ensures compliance with store policies and procedures and assists with training as needed.
• Completes special assignments and other tasks as assigned.

Skills

Fluent in English

Job description

• Models and delivers a distinctive and delightful customer experience.


• Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.


• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).


• Develops strong relationships with most valuable customers.

Operations

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.


• Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.


• Operates pharmacy systems to obtain patient prescription status.


• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.


• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.


• Implements Company asset protection procedures to identify and minimize profit loss.


• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).


• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.


• Has working knowledge of store systems and store equipment.


• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.


• Complies with all company policies and procedures; maintains respectful relationships with coworkers.


• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English.


• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.


• Prefer to have prior work experience with Walgreens.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

Salary Range: $16 - $18 / Hourly