Pharmacy Cashier

Walgreens; Cottage Grove (MN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Cottage Grove, MN is seeking a frontline team member to create a positive customer experience. You will greet customers, ring up purchases, and assist with product locations while maintaining clean displays and accurate merchandise pricing.

Qualified applicants will be fluent in English and willing to work flexible evenings and weekend hours. Prior retail experience and familiarity with Walgreens systems are preferred.

Qualifications

• Fluent in reading, writing, and speaking English.

Responsibilities

• Greet customers and assist with products and services to ensure a positive customer experience.
• Process purchases at the cash register and handle returns, exchanges, and refunds.
• Maintain counters and shelves, keep displays neat and merchandised.
• Assist with OTC products and guide customers to aisles when possible.
• Operate store systems to check prescription status.
• Report prescription errors to the pharmacist on duty.

Skills

Customer service

Fluent English

Communication

POS knowledge

Tools

POS system

Job description

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Develops strong relationships with most valuable customers.

Operations

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.
• Operates pharmacy systems to obtain patient prescription status.
• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Has working knowledge of store systems and store equipment.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. The benefits can be viewed at jobs.walgreens.com/benefits.

Salary Range: $16 - $18 / Hourly