Pharmacy Cashier

Walgreens; Austin (TX); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens is hiring for a Customer Experience/Retail Associate in a store setting in Austin, TX. You will greet customers, assist with purchases, handle transactions, and support merchandising while maintaining a positive, helpful atmosphere.

The role emphasizes friendly service, knowledge of store systems, and readiness to work flexible hours, including evenings and weekends. Prior Walgreens experience is preferred, with opportunities to learn through on‑the‑job training.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Resolve customer issues and answer questions to deliver a distinctive Walgreens experience.
• Develop relationships with valuable customers and model service best practices.
• Process transactions, returns, rain checks, and exchanges at the register.
• Assist with OTC products and guide customers to aisles when possible.
• Maintain store cleanliness and merchandising; support inventory and pricing.
• Operate pharmacy systems to check prescription status and report errors.
• Support asset protection and comply with company policies.
• Maintain store condition and assist with maintenance as needed.
• Participate in training and development activities as requested.

Skills

Customer service

Retail experience

Flexible schedule

Bilingual? English fluency

Tools

POS systems

Job description

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Develops strong relationships with most valuable customers.

Operations

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Recommends items for sale to customer and recommends trade‑up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.
• Operates pharmacy systems to obtain patient prescription status.
• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Has working knowledge of store systems and store equipment.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This role will remain open until filled. To review benefits, please copy and paste the following URL into your browser: jobs.walgreens.com/benefits

Salary Range: $16 - $18 / Hourly