Pharmacy Cashier

Walgreens; Auburn (WA); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens in Auburn, WA is seeking a friendly Retail Customer Service Associate to welcome customers, answer questions, and help locate products. You will ring up purchases and provide courteous, efficient service to create a positive shopping experience.

The role covers engaging customers, maintaining clean aisles, assisting with merchandise, and supporting store operations. Previous retail experience is a plus; strong English communication and willingness to work evenings/weekends are

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Excellent customer service and communication skills.
• Flexible schedule including evenings and weekends.
• Retail experience preferred but not required.

Responsibilities

• Engage customers by greeting and offering assistance.
• Process sales at the register and handle returns.
• Recommend products and help locate items.
• Maintain store cleanliness and merchandising.
• Assist with store operations and inventory.

Skills

Customer service

Communication

English fluency

Teamwork

Tools

POS systems

Store equipment

Job description

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Develops strong relationships with most valuable customers.

Operations

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.
• Operates pharmacy systems to obtain patient prescription status.
• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Has working knowledge of store systems and store equipment.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

Salary Range: $18.13 - $20 / Hourly