Pharmacy Care & Customer Experience Specialist

Kroger Family of Companies; Owosso (MI); On-site; USD 17,000 - 23,000; Full time

Job summary

Kroger Family of Companies in Owosso, MI is seeking a Pharmacy Clerk to provide friendly, accurate service at the counter, assist pharmacists, and ensure safe, clean, compliant operations.

You will handle cash and card transactions, answer questions, and support health and wellness initiatives while protecting patient privacy under HIPAA.

This full-time role requires a high school diploma, 18+, and the ability to work in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 18 years or older.
• Ability to handle confidential information.
• Meets state requirements to perform duties.

Responsibilities

• Provide exceptional customer service in a pharmacy setting and assist customers with inquiries.
• Support pharmacists with daily tasks while ensuring accuracy and safety.
• Maintain clean, organized workstations and waiting areas.
• Process transactions accurately at the cash register and handle payments securely.
• Adhere to HIPAA regulations and company privacy policies at all times.
• Stock medications, supplies, and ensure proper labeling and inventory management.
• Report any safety or compliance concerns to management promptly.
• Assist with health and wellness initiatives and patient-focused care.

Skills

Customer service

HIPAA compliance

Cash handling

Attention to detail

Education

High School Diploma or GED

Job description

Kroger Family of Companies in Owosso, MI is seeking a Pharmacy Clerk to provide friendly, accurate service at the counter, assist pharmacists, and ensure safe, clean, compliant operations.

You will handle cash and card transactions, answer questions, and support health and wellness initiatives while protecting patient privacy under HIPAA.

This full-time role requires a high school diploma, 18+, and the ability to work in a fast-paced environment.