Pharmacy Benefits Specialist - Mail Order Services - Pharmacy Advantage

Henry-Ford-Health-2; Rochester Hills (MI); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Sign-on bonus

Comprehensive benefits

Hybrid schedule

Job summary

Henry Ford Health is seeking a Pharmacy Benefits Specialist for the Mail Order Services team at the Pharmacy Advantage division in Rochester Hills. This in-office/remote hybrid role supports patients and providers by navigating insurance benefits and coordinating prescription services.

The position offers a $2,500 sign-on bonus, full-time benefits, and a schedule that blends in-person and remote work. Prior pharmacy technician experience, including specialty settings, is highly preferred.

Qualifications

• Requires a High school diploma or GED; an Associate degree is preferred.
• Michigan Pharmacy Technician license is required.
• Minimum two years of pharmacy technician experience; specialty pharmacy experience preferred.

Responsibilities

• Prescription intake and processing for mail order patients.
• Adherence reminder calls and delivery coordination.
• Investigate insurance benefits and manage prior authorizations.
• Research financial assistance for patients.
• Monitor medication adherence across patient populations.

Skills

Pharmacy technician experience

Specialty pharmacy experience

Strong communication skills

Patient-focused

Education

High school diploma or GED

Associates degree preferred

State of Michigan Pharmacy Technician License

Job description

Pharmacy Benefits Specialist - Mail Order Services - Pharmacy Advantage

• Full-time

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Join the growingHenry Ford Health Pharmacy Advantageteam as aFull-Time Pharmacy Benefits Specialist!Make a meaningful impact on patient care while enjoying aflexible hybrid schedule(In-person + Remote). This role offers a$2,500 sign-on bonusandcomprehensive full-time benefits. You'll support patients and providers by helping navigate pharmacy benefits and coordinating prescription services. Be part of a mission-driven team that's improving lives every day! This role is based out of Rochester Hills close door Pharmacy department here at Henry Ford Health.

GENERAL SUMMARY:

***Eligible for $2,500 Sign on Bonus***

Schedule: Full- Time Day Shifts

In this role, you will collaborate with our Mail Order Services Department within the Henry Ford Health Pharmacy Advantage Team.

Mail Order Services Department:The Pharmacy Benefits Specialist within the Mail Order Services team will support patients with maintenance medications. Responsibilities include prescription intake, adherence reminder calls, delivery coordination, insurance benefits investigation, prior authorization management, and financial assistance research. The team monitors medication adherence across multiple patient populations, including Medicare, Medicaid, Transplant, Transition of Care, and Commercial. By identifying and addressing patient barriers, our team enhances adherence and health outcomes while delivering exceptional service. This office-based position requires strong computer and phone communication skills. We are seeking career-focused individuals to join our growing, patient-centered, and collaborative pharmacy team.

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.

EDUCATION/EXPERIENCE REQUIRED:

• Requires a High school diploma or G.E.D. Associates degree preferred
• Requires State of Michigan Pharmacy Technician License.
• Requires a minimum of two years of previous pharmacy technician experience.
• Previous experience as a specialty pharmacy technician preferred.