Pharmacy Assistant- Relief

Yakima Valley Farm Workers Clinic, Inc.; Walla Walla (WA); On-site; USD 28,000 - 40,000; Full time

Job summary

Yakima Valley Farm Workers Clinic, Inc. seeks a Relief Pharmacy Assistant in Walla Walla, WA to support patients in obtaining medications and related pharmacy services.

The role emphasizes clerical duties, customer service, and medication support to ensure accurate, timely care. The position involves data entry, prescription delivery, stock management, and collaboration with Pharmacists to coordinate counseling.

Qualifications

• High School Diploma or GED required.
• Pharmacy assistant, office, administrative or customer service experience preferred.
• Pharmacy registration within 60 days of hire or active Pharmacy Intern License.
• Bilingual English/Spanish preferred at level 9.
• Strong verbal and listening communication skills with a customer focus.
• Knowledge of medical terminology.
• Ability to perform admin tasks (phones, filing, faxing, scanning, copying).
• Team player in a fast-paced environment.
• Basic proficiency with computer systems including Microsoft Office and at least one pharmacy software.

Responsibilities

• Answers phones and transfers calls to appropriate staff.
• Enters patient data and billing information into the system.
• Delivers prescriptions to patients and collects payment and signature.
• Coordinates prescription counseling with the Pharmacist as needed.
• Monitors stock levels and places restocking orders with wholesalers.
• Verifies orders received against invoices and assigns shelf placement.
• Checks drug expiration dates and manages stock recalls if needed.
• Processes prescription refills and verifies eligibility per regulations.
• Completes third-party billing forms and assists with prior authorization.
• Performs duties in line with TJC/HRSA/YVFWC requirements.

Skills

Bilingual English/Spanish

Verbal communication

Customer service

Medical terminology

Teamwork

Fast-paced work

Organization

Education

High School Diploma or GED

Tools

Microsoft Office

Pharmacy software system

Job description

Join our team as a Relief Pharmacy Assistant at Family Medical Center in Walla Walla, WA!

Pharmacy Assistants play a vital role in supporting patient access to medications and pharmacy services at YVFWC. This role provides essential clerical, customer service, and medication support functions to help ensure patients receive accurate, timely, and safe pharmacy services. This position helps ensure smooth pharmacy operations and a positive patient experience.

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew", for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• $19.69-$28.99/hour
• Additional pay for your bilingual skills, paid on hours worked

What You’ll Do:

• Answers the phone, answers non-professional level inquiries and transfers calls to appropriate staff
• Enters patient data and billing information in the system including patient name, insurance, allergies, doctor and diagnosis
• Delivers prescription to the patient verifying correct medication is provided. Collects payment and signature from the patient
• Coordinates prescription counseling by the Pharmacist as needed
• Maintains awareness of stock level and enters order for restocking based on defined minimum inventory levels. Verifies quantity and submits order to the Wholesaler
• Verifies product orders received with invoice and purchase order. Places a sticker on each item and places it on the shelf
• Monitors and checks expiration dates on drugs in stock
• Returns or discards dispensed prescription to stock if not picked up by patient. Enters information in the system for reverse billing as allowed by state regulations
• Processes prescription refills verifying refill availability as allowed by state regulations
• Completes third party billing form and contacts Provider if prior authorization as allowed by state regulations
• Performs clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA) and YVFWC requirements
• Perform other duties as assigned

Qualifications:

• High School Diploma or GED
• One year of pharmacy assistant, office, administrative, patient care or customer service experience
• Pharmacy Assistant state registration required within 60 days of hire (or active Pharmacy Intern License)
• Bilingual (English/Spanish) speaking skills preferred at a level 9
• Effective verbal and listening communication skills with a customer-oriented approach
• Knowledge of medical terminology
• Ability to perform administrative tasks such as answering phones, filing, faxing, scanning and copying
• Ability to work as part of a team in a fast paced environment
• Ability to organize work while performing multiple tasks requiring attention to detail
• Basic proficiency with a variety of computer systems including Microsoft Office preferred
• Basic knowledge of a minimum of one pharmacy software system preferred

Drug testing:

This job will require a pre-employment drug screen which would take place after extending a conditional offer of employment

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!