Pharmacy Assistant PT24

Kaiser Permanente; Los Angeles (CA); On-site; USD 39,000 - 43,000; Part time

Job summary

Kaiser Permanente is seeking a Pharmacy Clerk at West LA Medical Center to handle front-desk duties, process prescriptions, and assist with clerical tasks in a busy outpatient setting.

You will greet patients, verify identities, enter data into PIMS, prepare labels, and support pharmacists with timely prescription processing and merchandise sales. This is a part-time, on-site role with travel among Kaiser facilities.

Qualifications

• Excellent Customer Service and telephone reception skills.
• Excellent written and verbal English-speaking communication skills.
• Ability to read, understand and transcribe pharmacutical information.
• Demonstrated mathematical skills.
• MUST PASS BACKGROUND CHECK.
• Requires standing for long periods of time.
• Ability to lift/transport 1-50 lbs.
• Light to moderate carrying, pulling, pushing, walking and frequent bending, stooping and reaching.

Responsibilities

• Provides in-person and telephone reception to patients.
• Receives new prescriptions and refills with correct documentation.
• Enters required prescription information into PIMS and/or types prescription label.
• Processes prescription refill authorization requests and responds to providers.
• Counts cash and handles transactions at the register and prepares deposits.
• Maintains organized work area and ensures secure handling of cash.

Skills

Customer service

Verbal communication

Written communication

Mathematical skills

Attention to detail

Tools

PIMS

Cash register

Job description

Job Summary

Under direct supervision and control of a licensed pharmacist, provides in-person and telephone reception, receives and directs new and refill prescriptions for further processing, produces computerized or typed prescription labels, packages and sells filled prescriptions and pharmaceutical merchandise and assists pharmacy personnel with clerical functions.

Essential Responsibilities

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Provides in-person and telephone reception to patients in accordance with established service and telephone access standards.
• Receives new prescriptions and/or refills ensuring the correct entry/documentation of information required to process the order.
• Identifies prescriptions needing refill authorization and refers to providers.
• Verifies that prescription indicates drug name, strength, direction for use, quantity to be dispensed, any special instructions, and refill information. Recognizes potential for generic or therapeutic substitution.
• Alerts pharmacists when information is lacking and prescription requires further action and/or when information is noted in allergy and comment field in PIMS.
• Enters required prescription and/or patient information into pharmacy computer (Pharmacy Information Management System-PIMS) and/or types prescription label.
• Processes prescription refill authorization requests and enters responses from providers into PIMS.
• Places filled prescription(s) in appropriate container for immediate or future sale.
• Organizes and maintains packaged prescriptions for efficient retrieval.
• Prepares prescriptions for delivery by mail or UPS when requested.
• Sells prescriptions verifying correct patient through the matching of a call slip against a claim check, checking health plan card or other patient identification.
• Sells other pharmaceutical merchandise to members.
• Records all transactions and receipt of cash, checks, or credit card charges in cash register.
• Provides correct change and appropriate receipts to patients.
• Maintains the security and integrity of the cash register drawer contents.
• Counts cash drawer change fund.
• Is responsible for preparation and proper disposition of deposit.
• Follows Regional, Area and location cash handling policies and procedures.
• Prepares and reconciles daily cash register summary documents and prepares daily combined bank deposit for pharmacy.
• Forwards appropriate cash summary and documentation to cash control as required.
• Completes appropriate documentation and secures the bank deposit and exchange fund for pick-up by armored car delivery service.
• May be required to perform duties of the Inventory Control Assistant, which include the ordering and receiving of pharmaceutical merchandise from established sources, affixing price labels, and restocking shelves both within the pharmacy and medical offices.
• Makes recommendations to management regarding systems or operational improvements to enhance services provided by the department.
• Maintains work area and equipment in an organized and clean condition; maintains a safe, secure and efficient work environment.
• Exemplifies pharmacys mission and the organizations vision by contributing to the health satisfaction of members by providing appropriate medications, information, and professional services in a helping, caring, courteous, and efficient manner.
• Performs other duties as required.

Basic Qualifications

Experience

• N/A

Education

• N/A

License, Certification, Registration

• N/A

Additional Requirements

• Excellent Customer Service and telephone reception skills
• Excellent written and verbal English-speaking communication skills (Foreign language ability may be required at specific locations).
• Ability to read, understand and transcribe pharmacutical information.
• Demonstrated mathematical skills (add, subtract, multiply, divide).
• MUST PASS BACKGROUND CHECK.
• Requires standing for long periods of time, and communicated with co-workers and patients.
• Ability to lift/transport 1-50 lbs.
• Light to moderate carrying, pulling, pushing, walking and frequent bending, stooping and reaching.

Preferred Qualifications

• N/A

Notes

- Expected to travel and work at WLA Med Ctr, BHC, CM, ING, PV, SLA, SM & VEN Outpt Pharmacies.

Primary Location: California,Los Angeles,West Los Angeles Medical Center

Scheduled Weekly Hours: 24

Shift: Variable

Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun

Working Hours Start: 12:01 AM

Working Hours End: 11:59 PM

Job Schedule: Part-time

Job Type: Standard

Worker Location: Onsite

Employee Status: Regular

Employee Group/Union Affiliation: B04-L770|UFCW|Local 770

Job Level: Entry Level

Department: West LA Medical Center - O/P Pharmacy 1st Floor-A/Main - 0801

Pay Range: $27.75 - $30.75 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel: Yes, 75 % of the Time

On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
• Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
• Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.