Pharmacy Assistant Manager - Ambulatory Treatment Center

MD Anderson Center; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Zero premium medical benefits on day 1

Dental, Vision, Life, AD&D and Disabil

PTO and EIB paid leave

Paid institutional holidays

Tuition Assistance Program

Job summary

MD Anderson Cancer Center's Ambulatory Treatment Center Pharmacy seeks a Pharmacy Technician Supervisor to lead a high-volume team delivering safe, timely medication therapy for outpatient cancer care. You will oversee staffing, training, and daily operations to support infusion services and complex regimens.

Required: BS in Pharmacy or Pharm.D., at least two years' hospital/infusion experience, and Texas license eligibility.

Qualifications

• Two years hospital pharmacy technician experience or related setting.
• Supervisory or leadership experience preferred.
• Knowledge of Texas Board of Pharmacy requirements.

Responsibilities

• Supervises staff to ensure appropriate medication delivery and patient safety.
• Assists with interviewing, onboarding, and training new employees.
• Completes employee performance evaluations and personnel documentation in a timely manner.
• Promotes and maintains a professional, collaborative work environment.
• Oversees daily staff operations, including Scheduling, Delegation of assignments, Monitoring productivity standards.
• Ensures compliance with regulatory requirements and SOPs.
• Maintains proficiency with pharmacy technology, equipment, maintenance processes.
• Accountable for departmental productivity, quality outcomes, and operational efficiency.

Skills

Leadership

Staff supervision

Regulatory compliance

Pharmacy terminology

Communication

Education

Bachelor of Science in Pharmacy or Pharm.D.

Tools

Pharmacy software

IV sterile equipment

Job description

Pharmacy Division is dedicated to ensuring safe, effective, and cost-conscious medication use while collaborating with healthcare professionals to achieve optimal drug therapy outcomes. Through innovative programs in patient care, research, and education, the division leads in delivering premier, patient-centered care. Embracing change and discovery, it leverages new technologies, maximizes resources, and fosters a culture of caring to continuously enhance the quality of pharmaceutical services.

Ideal candidate will hold a Bachelor of Science in Pharmacy or a Pharm.D. degree from an accredited college of pharmacy and bring at least two years of experience as a Pharmacist or Clinical Pharmacist. They demonstrate strong leadership and adaptability, with the ability to manage staff and ensure compliance in a dynamic healthcare environment. Completion of MD Anderson's LEADing Self Accelerate and/or Discover programs is a plus and may substitute for supervisory experience.

Why Join the Ambulatory Treatment Center Pharmacy Team?

Our ATC Pharmacy is the heartbeat of outpatient cancer care at MD Anderson. Unlike other pharmacy areas, ATC supports high-volume infusion treatments and complex chemotherapy regimens in a fast-paced, patient-focused environment. You'll collaborate closely with nurses and physicians to ensure timely, accurate medication delivery for same-day treatments. This role offers exposure to cutting-edge oncology protocols, advanced compounding practices, and direct impact on patient outcomes-all within a team that values precision, innovation, and compassionate care.

At MD Anderson, we offer careers built on care, growth, and balance. Our employees enjoy a benefits package designed to support every stage of life, starting on day one.

• Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week
• Group Dental, Vision, Life, AD&D and Disability coverage
• Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals
• Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs
• Tuition Assistance Program after six months of service
• Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
• Employer paid life, AD&D and an illness-related reduced salary pay program
• Extensive wellness, recognition, fitness, employee health programs and employee resource groups

Job-Specific Competencies

Supervisory Responsibilities

• Supervises staff to ensure appropriate medication delivery and patient safety.
• Assists with interviewing, onboarding, and training new employees.
• Completes employee performance evaluations and personnel documentation in a timely manner.
• Promotes and maintains a professional, collaborative work environment.
• Oversees daily staff operations, including:
  • Scheduling
  • Delegation of assignments
  • Monitoring productivity standards
• Ensures compliance with regulatory requirements and operational procedures to support timely patient care.
• Maintains proficiency with pharmacy technology, equipment, and maintenance processes.
• Accountable for departmental productivity, quality outcomes, and operational efficiency.

Quality Assurance

1. Monitors assigned areas for environmental and operational deficiencies.
2. Ensures compliance with departmental Standard Operating Procedures (SOPs).
3. Provides staff education and training on pharmacy systems, equipment, and SOPs.
4. Ensures Quality Assurance (QA) and Continuous Quality Improvement (CQI) activities are consistently performed and documented.
5. Evaluates workflows and implements process improvements to enhance service quality.
6. Ensures at least 95% of staff complete all required mandatory training before established deadlines.
7. Assess departmental needs and appropriately delegates projects or completes required tasks to support operational goals.

Leadership Responsibilities

• Monitors workflow to ensure all responsibilities are completed efficiently and within established timelines.
• Adjusts staffing assignments as necessary to meet operational demands.
• Collaborates with nursing and interdisciplinary departments to assess and improve service delivery.
• Leads by example through professional conduct, accountability, and strong work ethic.
• Proactively addresses patient and staff concerns through solution-focused problem solving.
• Takes initiative to learn, implement, and support new procedures with minimal supervisory direction.
• Develops, documents, and implements policies and procedures as needed.
• Performs other duties as assigned.

Requirements

Education

Required: High School Diploma or equivalent.

License/Certification

Required: Current Pharmacy Technician Registration with the Texas State Board of Pharmacy (TSBP). Preferred: Current Certification with the Pharmacy Technician Certification Board (PTCB). Current Intravenous Medication Certification (IV-Sterile Products) approved by the Accreditation Counsel for Pharmacy Education (ACPE).

Experience

Required: Two years pharmacy technician experience in a hospital, infusion center, or retail pharmacy. Preferred: IV sterile preparation experience, ACPE IV Sterile Products Competency

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html