Pharmacy Assistant/Cashier - Ochsner Baton Rouge (O'Neal)

Ochsner Health; Baton Rouge (LA); On-site; USD 19,000 - 25,000; Full time

Job summary

Ochsner Health in Baton Rouge is seeking a clerical associate to support pharmacy operations with data entry, customer service, and diligent handling of pharmacy duties. You will assist with inventory, patient interactions, and workflow within a collaborative team environment.

The role emphasizes confidentiality, professional communication, and reliable performance in a fast-paced healthcare setting.

Qualifications

• Must have computer skills for data entry and retrieving information.
• Excellent verbal and written communication skills.
• Proficient with Windows-style applications and keyboard.
• Interpersonal skills to interact with diverse individuals.
• Ability to complete tasks within a given time period.
• Excellent customer service in a team setting.
• Knowledge of confidentiality and HIPAA laws.

Responsibilities

• Operates and balances cash register for payment collection when needed.
• Organizes medication returns and monitors pharmacy orders receipt.
• Greets customers and provides warm, friendly service.
• Handles phone calls and Rx messages for missing dosages.
• Enters cycle counts into the computer system.
• Couriers medications as needed.
• Directs medication-related questions to Pharmacist/Pharmacy Technicians.
• Organizes and cleans pharmacy shelves and floors.
• Adapts interactions for privacy and appropriate communication with patients.
• Performs other related duties as assigned.

Skills

Data entry

Customer service

Windows applications

Verbal and written communication

Confidentiality HIPAA

Interpersonal skills

Time management

Accuracy

Education

High School Diploma or equivalent

Tools

Windows OS

Pharmacy software

Job description

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job performs clerical duties in accordance with the established policies and regulations. Assists with completing inventory duties and data entry. Provides excellent customer service to customers, reporting any questions or concerns to pharmacy management.

Schedule

Monday - Friday, 8.5 hours shift, scheduled any time between 8:00am - 5:45pm

Education

Required – High School Diploma or equivalent

Work Experience

Required – None

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Must have strong interpersonal skills to interact with individuals of diverse cultural backgrounds, of all ages, and at all levels within and outside the organization in a positive and effective manner.
• Ability to work effectively to complete all assigned task within a given time period.
• Excellent customer service skills and the ability to work within a group setting.
• Must always maintain a firm understanding of confidentiality and HIPPA laws.

Job Duties

• Operates and balances cash register to ensure accurate payment collection when needed.
• Organizes medication returns and monitors receipt of pharmacy orders.
• Greets customers and provides customer service in a warm and friendly manner.
• Handles phone calls and Rx messages for missing dosages.
• Accurately enters cycle counts into the computer system.
• Couriers medications as needed.
• Immediately forwards medication related questions to Pharmacist/Pharmacy Technicians as necessary.
• Organizes and cleans pharmacy shelves and floors.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Physical and Environmental Demands

The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.