Pharmacist, Telehealth

Navitus; Des Moines (IA); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Paid time off

Parental leave

Holidays

401(k) match

Adoption assistance

Flexible spending account

Education assistance

Referral bonus

Job summary

Navitus Health Solutions seeks a Telehealth Pharmacist to join a newly launched Clinical Engagement Center (CEC). You will deliver MTM services to commercial and Medicare members and help develop clinical outreach programs to exceed client expectations.

As a Telehealth Pharmacist, you will implement MTM programs, support CMS initiatives, and collaborate with cross-functional teams while ensuring HIPAA compliance and professional standards.

Qualifications

• Minimum of two years clinical experience including direct consultation.
• Knowledge of HIPAA regulations and healthcare industry practices.
• Spanish-speaking is preferred.
• Experience as a clinical call center lead is preferred.
• Experience in a multi-disciplinary team is preferred.

Responsibilities

• Conduct MTM and expanded clinical programs per CMS.
• Develop clinical algorithms, pathways, and call scripts for MTM delivery.
• Review and update all algorithms and scripts yearly with updated guidelines.
• Develop documentation standards for all clinical outreach.
• Collaborate with CEC staff to maintain high-quality MTM product.
• Assist leadership to develop programs for STAR ratings outreach.
• Provide Medicare Part D clinical and educational support and stay updated on regulations.
• Serve as a preceptor for APPE students in the CEC department.
• Adhere to compliance and HIPAA regulations.
• Other duties as assigned.

Skills

Clinical experience

Call center leadership

Team collaboration

HIPAA knowledge

Spanish-speaking

Education

Registered Pharmacist License

Job description

Overview

The expected start timeframe for this position is January 2027 or later.

Our team is growing! We're excited to be expanding our team with new Telehealth Pharmacist positions. If you're ready for a new challenge and an opportunity to use your pharmacy skills in a different way, check out the openings and take your next step with us!

The Pharmacist, Telehealth will be a key contributor to the success of a newly launched Clinical Engagement Center (CEC) focused on improving members' health and wellness via tele-pharmacy and wellness coaching. This pharmacist is responsible for the delivery of the Medication Therapy Management (MTM) services for commercial and Medicare members. In addition, the Telehealth Pharmacist will assist in the development and execution of additional clinical outreach program to exceed client expectations.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

• Conduct medication therapy management (MTM) and expanded clinical programs in accordance with the Centers for Medicare & Medicaid Services (CMS).
• Develop appropriate clinical algorithms, pathways, and call scripts to support pharmacy staff in delivering MTM services.
• Review and update all algorithms and call scripts at least yearly and with updated clinical guidelines.
• Develop documentation standards for all clinical outreach.
• Collaborate with other CEC staff to develop and maintain a high quality and consistent MTM product.
• Assist CEC leadership to develop programs to support STAR ratings outreach.
• Provide Medicare Part D clinical, operational and educational support by maintaining knowledge of all existing updates and regulations regarding the MTM program and Medicare Part C and D performance measures (STAR ratings).
• Serve as a preceptor for APPE students within the CEC department.
• Adhere to compliance and HIPAA regulations
• Other duties as assigned

Qualifications

What our team expects from you?

• Current, unrestricted licensure as a Registered Pharmacist in the state of residence, or the ability to gain reciprocity within 4 months, may be required based on state of residence laws or client contracts. Other State Pharmacy Licenses may be required as business need dictates. Must continually maintain education credits to maintain active licensure.
• Minimum of two years clinical experience including direct consultation experience.
• Experience as a clinical call center lead is preferred.
• Experience as a member of a multi-disciplinary team is preferred.
• Professional PBM industry work experience is preferred.
• Knowledge of applicable data privacy practices and laws is preferred.
• Knowledge of healthcare industry practices and HIPAA regulations
• Spanish-speaking is preferred.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program - up to $750!

#LI-Remote

Navitus Health Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Equal employment opportunity, including veterans and individuals with disabilities.