Pharmacist Local Specialty

Walgreens; Pensacola (FL); On-site; USD 87,859 - 168,896; Full time

Job summary

Walgreens is seeking a qualified pharmacist in Pensacola, Florida, to provide pharmacy consulting services and oversee daily operations of the pharmacy department. This role includes managing workflow, clinical care, compliance, and ensuring customer service excellence.

The ideal candidate will have a BS in Pharmacy, a current pharmacist license, and experience in pharmacy operations. Salary ranges from $87,859 to $168,896 with various benefits offered.

Qualifications

• 1 year of pharmacy experience including prescription filling and verification.
• Knowledge of records and legal compliance, pharmacy operations, and insurance.
• Specialized training in medication and disease states is beneficial.

Responsibilities

• Oversees daily operations of the pharmacy department.
• Models customer service best practices to enhance patient experience.
• Implements quality improvement and adheres to regulations.

Skills

Prescription filling and verification

Patient consulting

Pharmacy operations

Education

BS in Pharmacy or Pharm D

Current pharmacist license

Tools

Pharmacy software and technology systems

Job description

Job Summary

Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions. Oversees daily operations of the pharmacy department, managing workflow, clinical patient care, continuous quality improvement, compliance with policy and procedure, regulatory bodies, pharmacy sales, expense control, inventory management, and accurate prescription fulfillment to ensure the highest level of customer service and protect department assets.

Job Responsibilities

Patient Experience

• Models and shares customer service best practices with all team members to deliver a distinctive and joyful experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
• Responds to patient inquiries and complaints in a timely manner and answers questions to ensure a positive patient experience.

Operations

• Manages the daily operation of the pharmacy department.
• Improves prescription numbers, pharmacy sales, profit, and image through accurate filling of prescriptions, and by providing courteous and efficient service to patients, prescribers, pharmaceutical manufacturers, payers, and health systems.
• Reports prescription errors immediately and adheres to company policies and procedures relating to prescription incidents and the Quality Improvement Program.
• Complies with all federal and state laws and regulations and company policies governing all drugs and products; maintains required records, documentation, and reports.
• Recommends and implements asset protection controls and procedures to identify and minimize profit loss.
• Improves and maintains pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well‑being of patients and team members, and ensures adherence to applicable government regulations and laws.
• Controls the store's safe and "bank," including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management.
• Assures proper operation and maintenance of pharmacy department systems and equipment.
• Maintains awareness of third‑party pharmacy business opportunities and assures proper administration and implementation of third‑party pharmacy systems and procedures to lessen payment rejections; resolves rejection problems promptly and resubmits rejected claims for payment. Manages and controls Prescription Department inventory; adheres to company buying procedures, recommends and orders merchandise from proper internal and external sources.

People & Performance Management

• Supervises pharmacy department team members to assure performance of required functions and adherence to company policies and procedures; ensures proper licensure; confirms training in all required functions concerning payer and pharmaceutical contractual requirements.

Training & Personal Development

• Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services.
• Seeks professional development by monitoring performance, soliciting constructive feedback, and leveraging pharmacy manager as mentor and coach; maintains knowledge of pharmacy journals, company publications, and communications; pursues best practices that enhance performance.

Communications

• Maintains and develops good working relationships with physicians and other health professionals; works collaboratively with the Local Specialty Pharmacy staff.

Basic Qualifications

• BS in Pharmacy or Pharm D degree from an accredited educational institute.
• Current pharmacist license in the states within the district.
• At least 1 year of pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance.
• Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic locations (HIV, Organ Transplant, Oncology, etc.).

Preferred Qualifications

• Previous experience at a Walgreens Local Specialty Pharmacy.
• Average of 3.7 or above on leadership behaviors on the last performance review (internal candidates only).
• At least 6 months pharmacy experience with Walgreens Co.

Equal Opportunity Statement

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans.

Salary & Benefits

This information is being provided to promote pay transparency and equal employment opportunities. The current salary range for this position is $87,859 - $168,896. Benefits available at jobs.walgreens.com/benefits.