Pharmacist Fulfillment Manager

Lumicera Health Services; Madison (WI); On-site; USD 124,100 - 155,200; Full time

Benefits offered by this job

Top-tier health, dental, and vision insurance

20 days paid time off

401K company match up to 5%

Job summary

Lumicera Health Services is seeking a Pharmacist Fulfillment Manager to oversee daily operations in their Specialty Pharmacy Clinical Services. The ideal candidate will lead a team, ensuring compliance with regulations while managing pharmacy fulfillment processes.

Located in Madison, WI, the role offers competitive salary and benefits including health insurance, paid time off, and a 401K company match. Candidates with extensive experience in specialty pharmacy operations are preferred.

Qualifications

• 5+ years licensed experience as a Pharmacist.
• Current licensure or ability to gain reciprocity within 4 months.
• Strong knowledge of state and federal pharmacy laws.

Responsibilities

• Lead specialty pharmacy fulfillment operations.
• Ensure compliance with pharmacy laws and standards.
• Manage and train pharmacy staff.

Skills

Leadership experience

Specialty Pharmacy knowledge

Inventory control

Continuous improvement experience

Education

PharmD or BS degree from an accredited College of Pharmacy

Job description

About Us Lumicera Health Services Powered by Navitus is redefining specialty pharmacy to optimize patient well‑being through transparency and stewardship. Our team fosters creativity and diversity.

We are committed to equal employment opportunity and comply with all nondiscrimination regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.

Pay Range USD $124,100.00 - USD $155,200.00 /Yr.

STAR Bonus % (At Risk Maximum) 12.50 – Sr Manager, NAE, Sr CAE II.

Work Schedule Description M-F 8am - 4:30pm.

Overview

Due to growth, we are adding a Pharmacist Fulfillment Manager (PIC) to our Specialty Pharmacy Clinical Services department. Lumicera offers a $10k relocation bonus to candidates outside of a 50‑mile radius.

Responsibilities

• Lead daily specialty mail pharmacy fulfillment operations, including dispensing, RPh verification, shipping, cold‑chain handling, and delivery issue resolution.
• Ensure compliance with federal/state pharmacy laws, accreditation standards (URAC/ACHC), HIPAA, and internal policies and SOPs.
• Manage staff scheduling, training, coaching, engagement and performance management for pharmacists, technicians, and support staff.
• Drive quality and safety programs: medication error prevention, incident reporting, corrective and preventive actions (CAPA), and continuous process improvement.
• Support inventory management for specialty drugs, LDPs, REMS programs, controlled substances, and hazardous drug handling.
• Maintain cold‑chain integrity and develop procedures for packing, shipping, temperature excursions, and returns.
• Monitor operational KPIs (turnaround time, accuracy, abandonment, delivery success, patient satisfaction, cost per script) and implement improvements.
• Manage vendor relationships and negotiate service levels as needed.
• Prepare for and lead audits/inspections; maintain documentation, training records, and regulatory readiness.
• Support implementation and optimization of pharmacy systems, workflow tools, e‑prescribing interfaces, and reporting.
• Other duties as assigned.

Qualifications

• PharmD or BS degree from an accredited College of Pharmacy required.
• Current, unrestricted licensure as a Registered Pharmacist in the state of residence, or ability to gain reciprocity within 4 months.
• 5+ years as a licensed Pharmacist required.
• Leadership experience preferred.
• 1+ year of professional experience as a Specialty Pharmacist strongly preferred.
• Knowledge of Specialty Pharmacy drugs including REMS and LDP best practices preferred.
• Knowledge of inventory control; state and federal laws and regulations pertaining to the legal operation of a pharmacy required.
• 3+ years’ experience managing specialty pharmacy mail operations, cold‑chain shipping, or limited distribution networks preferred.
• Experience with accreditation (URAC/ACHC) and regulatory inspections (BOP, DEA if applicable) preferred.
• Familiarity with REMS programs, hazardous drug handling, and specialty payer requirements preferred.
• Lean/Six Sigma training or equivalent continuous improvement experience preferred.
• Multi‑state licensure experience and/or oversight of non‑resident pharmacy requirements preferred.

Benefits

• Top‑tier health, dental, and vision insurance.
• 20 days paid time off.
• 4 weeks paid parental leave.
• 9 paid holidays.
• 401K company match up to 5% – no vesting requirement.
• Adoption Assistance Program.
• Flexible Spending Account.
• Educational Assistance Plan and Professional Membership assistance.
• Referral Bonus Program – up to $750.

Location

310 Integrity Drive, Madison, WI 53717, US