Pharmacist, Clinical Operations (Madison, WI)

Navitus Health Solutions, LLC; Madison (WI); On-site; USD 101,335 - 126,669; Full time

Benefits offered by this job

Health insurance

PTO 20 days

Parental leave

401K matching

Education assistance

Referral bonus

Job summary

Lumicera Health Services is seeking a Pharmacist, Clinical Operations to join our team in Madison, WI. The pharmacist will conduct telephonic patient consultations, perform medication reconciliation, review prescriptions for drug interactions, and ensure accurate order verification prior to shipping.

This role emphasizes patient-centered care and rapid, compliant decision-making. The ideal candidate holds a PharmD or equivalent, maintains an active pharmacist license, and can manage high-volume

Qualifications

• PharmD or B.S. Pharmacy from ACPE-accredited program.
• Active pharmacist license in the practicing state.
• Minimum 2 years of licensed pharmacist experience.
• Specialty pharmacy experience or REMS knowledge preferred.
• Ability to participate in compliance programs and maintain professional standards.

Responsibilities

• Verify prescriptions and maintain detailed records for third-party claims.
• Provide clear clinical documentation of consultations in pharmacy software.
• Oversee and support pharmacy technicians and workflow.
• Interpret prescriptions for specialty medications and verify information with providers/patients.
• Coordinate prescription transfers and work with providers to optimize drug choices.
• Maintain currency with new therapies and guidelines in specialty pharmacy.
• Deliver telephonic patient education focused on disease state management and medication use.

Skills

Pharmacist license

PharmD or BSP/BS Pharmacy

ACPE-accredited

Clinical consultations

Education

PharmD

B.S. Pharmacy

Job description

Overview

Lumicera Health Services is seeking a Pharmacist, Clinical Operations to join our team!

The Pharmacist, Clinical Operations will be responsible for performing telephonic consultations with patients regarding the use of their specialty medication and management of their disease state. They will perform medication reconciliation, screen for potential drug interactions, and provide side effect management recommendations. Another main duty of this role will include a high volume of product verification to ensure accuracy of orders prior to shipment. The Pharmacist, Clinical Operations can expect to interpret prescribers’ prescriptions, contact prescribers and/or patients to verify information on prescriptions, and expedite the processing of orders. The individual in this position will be expected to meet department production metrics and service levels, support quality standards, resolve patient issues, and vary work priorities and activities to accommodate business needs. The Pharmacist, Clinical Operations works independently with minimal guidance and represents the organization in using patient-centered care to enhance the patient experience.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

• Verify prescriptions for pharmaceutical preparations and devices for patients at company facilities; maintain accurate and detailed records of all prescription transactions, and submit appropriate claims for third-party reimbursement; consult with physicians and nurses regarding pharmaceutical questions; advise physicians on formulary medications and cost-effective and innovative therapies; answer pharmaceutical questions from patients and staff; monitor storage, distribution, and use of pharmaceuticals.
• Provide clear, detailed clinical documentation of patient consultations and interventions in pharmacy software in compliance with internal policies and procedures and external regulatory bodies (such as URAC) and/or EMR systems efficiently.
• Provide oversight and quality assurance to pharmacy technicians.
• Interpret and clinically evaluate prescriptions for specialty medications based on available information and resources. Contact providers and/or patients to verify information related to prescriptions such as drug strength, intended directions, and diagnosis to expedite processing of orders. Verify and confirm validity of controlled substances.
• Contact providers for new prescriptions, consult with prescribers and nurses regarding clinical questions, and contact pharmacies for prescription transfers. Work with providers to convert prescriptions to generic, biosimilar, or preferred drugs whenever possible.
• Verify prescription information entered in the system by data entry or order entry. Answer clinical questions from the pharmacy team.
• Adapt to new workflows and processes. Solve unique pharmaceutical problems. Stay current with advancements in specialty pharmacy therapies, including new drug approvals and specialty disease state treatment guidelines.
• Provide patient education through telephonic consultations for patients of the specialty pharmacy in accordance with Lumicera’s Patient Management Program. The consultations will focus on effective assessment and communication of disease state management, side effect mitigation strategies, administration of medication, appropriate storage, and therapeutic appropriateness, while following a patient-centered care model. Answer clinical questions from patients and caregivers.
• Document and report medication errors in accordance with company policies and manufacturer contracts. Facilitate error reduction and prevention methods based off errors and ISMP standards. Adhere to all Lumicera pharmacovigilance standards.
• Contribute to the quality management program through daily operations and efforts toward sustaining key pharmacy performance metrics. Participation in quality improvement activities through routinely sharing ideas for improvements or implementing improvement opportunities with supervisors or quality team members
• Other duties as assigned.

Qualifications

What our team expects from you?

• Graduate of ACPE Accreditation School of Pharmacy with a B.S. Pharmacy or PharmD degree
• Current, unrestricted Pharmacist license in state where any on-site pharmacy work will be conducted; must continually maintain education credits to maintain active licensure
• At least 2 years of experience as a practicing licensed Pharmacist preferred
• Specialty pharmacy experience or solid understanding of specialty pharmacy drugs including REMS and Limited Distribution Products best practices preferred
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

Benefits

What can you expect from Lumicera?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!

We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.

Pay Range: USD $101,335.35 - USD $126,669.19 /Yr.

STAR Bonus % (At Risk Maximum): 7.50 - Pharm, Supvr, AsMgr, SrCSEII, PrgMgr, SrPrgMgr, SrProdMgr

Work Schedule Description: 8 hour shift varies between 7am to 7pm Monday through Friday.

Location

310 Integrity Drive, Madison, WI 53717, US