Pharmacist, Centralized Refill Authorization (2026-0871)

Valley Medical Center & Clinics; Renton (WA); On-site; USD 107,000 - 149,000; Full time

Job summary

Valley Medical Center & Clinics in Renton, WA seeks a Pharmacist for Centralized Refill Authorization to support the Clinic Network with refill approvals. You will coordinate with patients, providers, and pharmacies to ensure prompt, accurate processing and maintain high patient satisfaction.

Requirements include a PharmD or equivalent, WA pharmacist license, and 2–3 years of retail pharmacy experience; Epic experience is preferred.

Qualifications

• Graduate of an accredited College of Pharmacy; PharmD degree strongly preferred.
• Licensed as a Registered Pharmacist in Washington in good standing.
• 2–3 years pharmacy experience in retail setting preferred.

Responsibilities

• Provide refill authorization services for primary care clinics.
• Serve as liaison between patients, providers and pharmacies for timely processing.
• Review generics substitutions and drug interactions to ensure safety and efficacy.
• Supervise technicians, interns and training of students as needed.

Skills

WA Pharmacist License

Epic experience

Customer service orientation

Education

PharmD degree

Tools

Epic

Job description

Job Title: Pharmacist, Centralized Refill Authorization

Req: 2026-0871

Location: VMC Main Campus

Department: Centralized Refill Services

Shift: Variable

Type: Full Time

FTE: 1

City State: Renton, WA

Category SEIU-RX

Salary Range: Min $77.78 - Max $107.86/hrly DOE

JOB DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE: Pharmacist, Centralized Refill Authorization

JOB OVERVIEW: The Pharmacist, Centralized Refill Authorization is responsible for providing refill authorization services to Primary Care providers in the VMC Clinic Network. The pharmacist acts as a liaison between patients, providers, and pharmacies to ensure that refill requests are reviewed and processed promptly and accurately, maintaining high levels of customer service and patient satisfaction.

DEPARTMENT: Pharmacy Services

WORK HOURS: Variable to accommodate Pharmacy needs.

REPORTS TO: Clinical Ambulatory Pharmacy Operations Manager

Prerequisites

• Graduate of an accredited College of Pharmacy required; PharmD degree strongly preferred.
• Licensed as a Registered Pharmacist in the State of Washington with license in good standing. required.
• Minimum of 2-3 years Pharmacist experience in a retail pharmacy setting, preferred.

Qualifications

• Prior experience using Epic preferred.
• Professional and effective verbal and written communication skills.
• Strong customer service orientation and placing priority on serving the needs of patients, their families, and health care providers.
• Demonstrate ability to exercise independent judgment and discretion.
• Demonstrate ability to multitask, set priorities, and work accurately and independently.
• Demonstrated ability to develop and maintain positive interpersonal relationships with fellow employees.
• Demonstrated ability to work effectively in a team environment.
• Demonstrated knowledge and problem-solving skills related to all aspects of pharmacotherapy, disease-state management, and drug-drug interactions.
• Demonstrate ability to direct pharmacy technicians, interns, and assistants.
• Participates in and supports professional organizations.

Unique Physical/Mental Demands, Environment And Working Conditions

• Requires the ability to continually change priorities in response to changing patient needs.
• Extensive computer use (keyboarding) which includes chart review, documentation, and use of various software programs and IT systems.
• Requires the ability to sit for extended periods.
• Requires the maintaining of a knowledge base of current medications, drug therapy guidelines, drug therapeutic interchange, and updates to FDA-approved indications.
• Knowledge of federal and state laws, regulations and standards governing the practice of pharmacy.
• Knowledge of Third-Party Insurances and prior authorization process.
• Requires competency in all applicable collaborative drug therapy agreements.
• Ability to precept students and residents.

Performance Responsibilities

Same as generic job description for clinical partner.

• Generic Job Functions: See Generic Job Description for Clinical Partner
• Essential Responsibilities and Competencies:

Adheres to department of pharmacy and organizational policies and procedures in all areas of practice.

Responsible for providing high-quality pharmaceutical care to patients Valley Medical Center's Clinic Network. This includes ensuring accuracy and appropriateness of refill authorizations, review of generic substitutions and therapeutic interchanges, and conducting accurate drug utilization reviews (DUR).

Accurately maintain patient's profile for medication intolerance and/or allergies.

Respond to patient inquiries both verbally and in writing regarding refill status, dosage instructions, and general medication related questions within the scope of the role.

Communicate patient needs and concerns to providers and clinic staff to ensure timely resolution of refill related issues.

Responsible for promoting safe and effective use of medications to facilitate an appropriate therapeutic outcome for the patient.

Collaborates with providers and other health care professionals to individualize appropriate drug therapies based on patient parameters and interpretation of current literature, safety, efficacy, and cost.

Participate in medication therapy management including monitoring and modifying drug therapy per established protocol.

Participate in chronic disease state monitoring and utilize registries and/or other databases as available to enhance therapeutic outcomes through disease/medication education, adherence monitoring, and drug therapy optimization.

Responsible for appropriately supervising the work completed by support staff.

Comply with HIPAA and all other applicable federal and state laws and regulations.

Identify patient barriers to medication adherence considering patient characteristics (including language, cultural/religious practices, physical, cognitive, emotional, pain/discomfort, socioeconomic status, etc.).

Responsible for documenting interventions, drug information questions, drug utilization evaluation activities, and adverse drug reactions.

Participates in the development and documentation of quality assurance indicators such as drug use evaluation.

Maintain clinical competency through successful completion of the self-study modules and providing clinical services in practice.

Oversee pharmacy residents, technicians, interns, and students, as well as training new pharmacists.

Participates in projects as determined by the strategic goals and initiatives of the department and organization.

Conduct periodic reviews of prescribing practices and design targeted prescriber education to promote compliance with clinical practice guidelines.

Actively participate in committees responsible for medication use, quality improvement, performance improvement, and other aspects of patient care within the health system.

Maintain competency in all applicable CDTAs and complete all department and organizational competency assessments as assigned.

Provide professional and courteous support to patients and clinic staff.

Completes Additional Responsibilities/projects As Assigned By Supervisor/Manager/Director.

Created: 10/25

Grade: SEIUPHARMACY

FLSA: NE

Cost Center: 7179

Job Qualifications

• Professional and effective verbal and written communication skills.
• Strong customer service orientation and placing priority on serving the needs of patients, their families, and health care providers.
• Demonstrate ability to exercise independent judgment and discretion.
• Demonstrate ability to multitask, set priorities, and work accurately and independently.
• Demonstrated ability to develop and maintain positive interpersonal relationships with fellow employees.
• Demonstrated ability to work effectively in a team environment.
• Demonstrated knowledge and problem-solving skills related to all aspects of pharmacotherapy, disease-state management, and drug-drug interactions.
• Demonstrate ability to direct pharmacy technicians, interns, and assistants.
• Participates in and supports professional organizations.