Pharmacist

Kroger Family of Companies; Chandler (AZ); On-site; USD 120,000 - 150,000; Full time

Job summary

Kroger Family of Companies is seeking a Pharmacist to fulfill prescriptions, counsel patients, and provide pharmaceutical care in a retail setting. The role emphasizes accuracy, compliance with HIPAA and laws, and maintaining a professional pharmacy environment.

The position requires a pharmacy degree and active state licensure, with responsibilities including vaccine administration and customer-focused service. A strong knowledge of inventory and regulatory practices is essential.

Qualifications

• Pharmacy knowledge and practical understanding of dispensing.
• Strong customer service and patient interaction skills.
• Clear oral and written communication abilities.
• Ability to handle stressful situations professionally.
• Ability to collaborate effectively with coworkers and patients.

Responsibilities

• Fulfill customers’ prescription needs with emphasis on accuracy.
• Administer vaccines as needed.
• Provide patient counseling and pharmaceutical care to customers.
• Ensure pharmacies comply with local, state, and federal laws (including HIPAA).
• Maintain professional image and adhere to company dress standards.
• Acquire thorough knowledge of the trade area, customers, and competition.
• Create a positive pharmacy image through service and cooperation with customers and vendors.
• Monitor stock replenishment, inventory levels, policies, record keeping, security, and budgeting per policy.
• Maintain records and security on scheduled drugs (controlled substances).
• Follow procedures for handling products from authorized sources.
• Ensure accuracy tools and post-dispensing audits are used appropriately.
• Establish/maintain record-keeping practices for legal compliance and company needs.
• Keep work area clean and professional in appearance and sanitary.

Skills

Pharmacy knowledge

Customer service

Communication skills

Stress management

Team collaboration

Education

Bachelors Degree in Pharmacy

Job description

Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business. Monitor all functions, duties and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Fulfill customers’ prescription needs while concentrating on the accuracy of every prescription filled

• Administer vaccines as needed

• Provide patient counseling and pharmaceutical care to customers

• Ensure pharmacies comply with all local, state and federal laws (including HIPAA)

• Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards

• Achieve a thorough knowledge of the trade area, its customers and its competition

• Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors

• Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy

• Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics)

• Follow procedures for handling pharmacy products from authorized sources

• Ensure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriately

• Establish/maintain all record keeping practices necessary for legal compliance, company policies, accounting policies and other requested reports

• Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers

• Ensure all product returns are handled in a timely fashion and per company policy

• Maintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition

• Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use

• Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary

• Make a strong and continuous effort to broaden personal knowledge and pharmacy skills

• Ability to work cooperatively in high paced and sometimes stressful environment

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues

• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

• Bachelors Degree in Pharmacy

• Current state pharmacist licensure in good standing

• Effective oral/written communication skills

• Knowledge of basic math (counting, addition, and subtraction)

• Ability to handle stressful situations

Desired

• 1 year of retail experience

• Second language (speaking, reading, and/or writing)