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Xeris Pharmaceuticals, Inc. is seeking a Territory Business Representative/Manager to drive diabetes/endocrinology commercial objectives in the assigned territory.
The role focuses on behavior change and education of healthcare teams, aligning discussions with guidelines and patient care improvements. You will build comprehensive relationships across physicians, nurses, pharmacists, and care teams, addressing access barriers and supporting workflows that identify at‑risk patients.
Job Description: The Territory Business Representative/Manager (TBR/TBM) - Diabetes/Endocrinology is responsible for the achievement of commercial objectives in the assigned territory in alignment with Xeris' corporate goals. This position requires a consultative, specialty sales approach focused on behavior change rather than transactional selling. The successful candidate will serve as a trusted partner to healthcare providers and their teams by educating stakeholders, aligning discussions with clinical guidelines, addressing barriers to treatment, and driving action that improves patient care and outcomes.Utilize a consultative sales approach to create action-oriented, and compliant conversations that lead to customer awareness, understanding, and behavior change.Educate healthcare providers on guideline recommendations with clinical evidence and the importance of preventive, risk-mitigating strategies.Create and sustain behavior change by enhancing workflows that proactively identify patients at risk, support continuity of care, and ensure patients receive prescribed therapies. Demonstrate grit and resilience throughout the sales cycle by uncovering and solving the objections that limit at-risk patients' access to therapy.
Build comprehensive account relationships that extend beyond the health care practitioner to include all individuals who influence patient care and prescription fulfillment. Establish, develop, and maintain collaborative partnerships that drive patient centered results with physicians, advanced practice providers, nurses, pharmacists, diabetes educators, office personnel, healthcare systems, and other key stakeholders.Partner with office staff to improve patient access and prescription conversion.Identify and address reimbursement, access, and treatment barriers that may impact patient outcomes.Coordinate multiple customer touchpoints to support long‑term growth and performance.Partner with Marketing, Training, Market Access, and Commercial Operations to improve utilization of company resources for impactful customer engagements to drive meaningful provider behavior change that improves patient care.Contribute market intelligence and customer insights to support organizational growth and strategic decision making that will benefit the broader sales organization.Represent the organization professionally and ethically to internal and external stakeholders as a trusted representative of Xeris, championing the company's mission and vision while driving strategic value for customers to improve patient outcomes.Maintain compliance with all company policies, industry regulations, and healthcare laws.Demonstrate accountability for personal development and continuously seek opportunities to improve effectiveness and performance.
Bachelor's degree