Pharmaceutical Sales - Neuroscience Specialist - Springdale, AR

Otsuka Pharmaceutical Co., Ltd; Springdale (AR); On-site; USD 107,000 - 167,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Tuition reimbursement

Paid holidays

Paid time off

Job summary

Otsuka America Pharmaceutical Inc. is seeking a Neuroscience Specialist to engage healthcare providers with on-label information and product insights through in-person, virtual, and digital channels.

You will be the primary contact for HCPs and collaborate with cross-functional teams in Springdale, AR to support local care delivery. The role emphasizes proactive outreach, speaker program facilitation, and data-driven discussions to inform local strategy.

Qualifications

• Bachelor’s degree required; CNS knowledge valued.
• Ability to translate complex clinical data into practical value propositions.
• Demonstrates commitment to ethics, regulatory standards, and compliant business activities.
• Able to communicate complex clinical and product information clearly.

Responsibilities

• Proactively reach out to HCPs on product access and on-label information.
• Engage customers via in-person, virtual and digital tools; route to colleagues as needed.
• Facilitate speaker programs and organize local provider discussions.
• Ensure customer requests are met and collect feedback on engagement quality.
• Collaborate with ecosystem team to adjust targeting and call point plans.
• Elevate local market insights to inform strategy and business goals.

Skills

CNS knowledge

Clinical communication

Ethical business practices

Accountability for results

Strategic thinking

Patient centricity

Impactful communication

Respectful collaboration

Empowered development

Education

Bachelor’s degree

Job description

Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health.

In its evolved customer engagement model, a Neuroscience Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This model enhances patient, caregiver, and HCP experiences by focusing on local care delivery, aiming to improve patient care and provide a superior experience.

Position Overview

Summary:

The Neuroscience Specialist will report directly to the respective Area Business Lead, coordinating with cross-functional colleagues in Medical (MSLs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guidelines. This individual will serve as the primary point of contact for HCP customers and should possess a broad range of expertise, capable of addressing complex on-label information based on approved content.

This position is designed to enhance customer engagement, thought leadership, and business planning within the organization. The role involves proactive outreach to healthcare professionals (HCPs), facilitating discussions, and elevating insights to inform strategic decisions. Below is a detailed overview of the key responsibilities and objectives associated with this position:

Key Responsibilities:

• Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance.
• Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., CSS) as needed.
• Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Ensure customer requests are met and solicit feedback on the quality of engagement.
• Organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
• Action on insights collected from customer-facing roles to inform local strategy and business goals.
• Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals.

Key Sales Capabilities:

• Territory Analysis / Business Planning
• Selling Skills, Engagement & Account Pull Through

Qualifications

Required:

• Bachelor’s degree
• Must have at least one of the following experiences:

Preferred:

• CNS knowledge is highly valued
• Demonstrated ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions
• Demonstrates a strong commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance
• Ability to assimilate and communicate complex clinical and product information

Travel:

• Territory: Springdale, AR
• Must reside within a commutable distance of 50 miles from the primary city in the sales territory
• Ability to travel is required
• Field travel by car daily

Competencies

• Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
• Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
• Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
• Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
• Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
• Empowered Development - Play an active role in professional development as a business imperative.

Minimum $107,362.00 - Maximum $166,750.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Come discover more about Otsuka and our benefit offerings;https://www.otsuka-us.com/careers-join-otsuka

Disclaimer:

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request.