Pharmaceutical Care Call Center Pharmacy Technician II

Cambridge Health Alliance; Malden (MA); Sur place; USD 28 000 - 39 000; Temps partiel

Résumé du poste

Cambridge Health Alliance seeks a dynamic Pharmacy Technician to join the Ambulatory Pharmacy Departments across Cambridge/Malden/Medford/Revere. The role supports patient care with EPIC EMR, Parata/RapidPak dispensing, and collaborative interprofessional work in a state-of-the-art environment.

Responsibilities include registering patients, entering prescriptions, assisting with dispensing and counseling, and handling calls from patients and health care providers.

Qualifications

• High school diploma or GED required.
• MA Pharmacy Technician license required.
• Current MA registration or eligibility; register before 1000 hours of work.

Responsabilités

• Registers patients and enters prescription orders in the system.
• Assists patients dropping off prescriptions; sets pick-up expectations.
• Assists Ambulatory Pharmacists with filling prescriptions, compounding non-sterile products, dispensing and counseling.
• Handles calls from patients and providers.
• Performs other related duties as assigned.

Connaissances

Customer service

Attention to detail

Teamwork

Communication

Formation

MA Pharmacy Technician license

MA Pharmacy Technician registration

Board certification (preferred)

Outils

EPIC EMR

Parata/RapidPak

Google Workspace

Description du poste

Location: Commerce Place

Category: Pharmacy

Department: Central Refill Program

Job Type: Per Diem

Union Name: Non Union

Work Schedule

Work Schedule: Various Shifts Length Of Shift(s) In Hours: 8 hours
Shift Details: Various shifts Sunday through Saturday 8am-8pm
Hours/Week: 0
Weekend Requirements: Yes - Rotating
Holiday Requirements: Yes - Rotating

The Cambridge Health Alliance is looking for a dynamic pharmacy technician to join our dedicated team at our Ambulatory Pharmacy Departments located in Cambridge/Malden/Medford/Revere. Our ambulatory pharmacies are embedded within the health system, providing opportunities for interprofessional collaboration. Our Ambulatory Pharmacy Team utilizes a top notch pharmacy system and state of the art automation. We utilize EPIC for our Electronic Medical Record (EMR), Parata/RapidPak automation for dispensing, and Google Workplace in our Ambulatory Pharmacies. The services we provide are performed with a focus on optimized patient care and safety, increasing patient and provider satisfaction, and enhancing the financial sustainability of the organization. This is a committed team with unique opportunities for mentorship and professional career development.

Job Purpose:

Accurately creates/maintains a patient profile of health- and insurance-related information in the pharmacy computer system. Registers patients as required and enters prescription orders into the computer systems. Assists patients, family members and/or employees who drop off prescriptions; sets appropriate prescription pick-up expectations. Assists Ambulatory Pharmacists in filling prescription orders, compounding various non-sterile products, dispensing prescriptions and making the offer to counsel. Assists Ambulatory Pharmacists in handling phone calls from patients and health care providers. Performs other related duties as assigned or directed

We are looking for individuals who believe strongly in CHA’s mission, vision, and values:

Mission: To improve the health of our patients and communities.

Vision: Equity and excellence for everyone, every time.

Values: To Make a Positive Difference - Community, Integrity, Respect, Compassion, Learning, Excellence (CIRCLE).

Qualifications/Requirements:

High school diploma or G.E.D. certificate is required.

Licensure:

MA Pharmacy Technician license. Must have a current pharmacy technician registration in good standing from the Massachusetts Board of Registration in Pharmacy or be eligible for registration in MA. In lieu of an active MA registration, candidates must register prior to working 1000 hours at the Cambridge Health Alliance (CHA). Failure to register within this time period will result in the discontinuation of employment at CHA.

Certification:

Completion of a Board of Pharmacy approved certifying body pharmacy technician certification examination is preferred.

Work Experience:

Minimum of one year experience as a pharmacy technician is preferred.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.