Pharma IT & CSV Specialist: LIMS, Compliance & Support

PACIV; San Juan (PR); On-site; USD 70,000 - 95,000; Full time

Job summary

PACIV is seeking an IT / CSV Specialist to provide technical support for laboratory applications, systems, infrastructure, and validation activities in a pharmaceutical manufacturing environment.

The role requires 3+ years in a GxP setting, Empower CDS experience, and bilingual English/Spanish communication. You will work with LIMS, laboratory instruments, and IT teams to ensure compliant operations and accurate documentation.

Qualifications

• 3+ years IT support in pharma, biotech, or GxP environment.
• Experience with Empower CDS administration.
• Experience with lab applications such as SmartLab or LIMS.
• Bilingual in English and Spanish.
• Ability to work independently in a regulated environment.

Responsibilities

• Provide IT support for lab apps such as Empower, SmartLab, and Darwin LIMS.
• Perform user administration, troubleshooting, and system support.
• Support LAC/E hardware, Citrix, Windows 10 IoT, Windows Server, and network.
• Troubleshoot connectivity between lab instruments and data systems.
• Author IQ/OQ/PQ protocols and CSV documentation; manage change control.
• Maintain audit-ready IT service records and collaborate with vendors.

Skills

LIMS administration

IT support in GxP

GxP/compliance knowledge

Citrix and Windows server

Documentation & audits

Education

Bachelor's degree in IT/CS/Engineering

Tools

Empower CDS

LIMS software

Windows Server

Citrix

ServiceNow / ITSM

Active Directory

Job description

PACIV is seeking an IT / CSV Specialist to provide technical support for laboratory applications, systems, infrastructure, and validation activities in a pharmaceutical manufacturing environment.

The role requires 3+ years in a GxP setting, Empower CDS experience, and bilingual English/Spanish communication. You will work with LIMS, laboratory instruments, and IT teams to ensure compliant operations and accurate documentation.