Pet Training Instructor - Grow Skills, Help Pets

PetSmart; Towson (MD); On-site; USD 31,000 - 48,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A leading pet retail company seeks a Pet Trainer to engage with pet parents and their pets, promote the benefits of training, and deliver services according to company standards. Responsibilities include selling training classes, maintaining training paperwork, ensuring safety in the training area, and educating staff on training benefits. Ideal candidates have customer service experience, a PetSmart Training Instructor accreditation, and flexibility in their schedules. This role includes benefits and opportunities for career growth.

Qualifications

• 1-2 years of retail experience in a customer-focused environment.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for pet parent experience and outcomes.
• Actively sell training classes in store, over the phone and online.
• Education of pet parents about the entire pet training curriculum.

Skills

Customer service orientation

Communication skills

Problem-solving ability

Strong organizational skills

Education

Accredited in PetSmart Training Instructor Course

Tools

Computer applications

Job description

A leading pet retail company seeks a Pet Trainer to engage with pet parents and their pets, promote the benefits of training, and deliver services according to company standards. Responsibilities include selling training classes, maintaining training paperwork, ensuring safety in the training area, and educating staff on training benefits. Ideal candidates have customer service experience, a PetSmart Training Instructor accreditation, and flexibility in their schedules. This role includes benefits and opportunities for career growth.