Pet Trainer

PetSmart; Washington (Washington County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid weekly

Health benefits: medical, dental, vision

401k

Tuition assistance

Associate discounts and perks

Paid time off

Career pathing

Development opportunities

Job summary

A leading pet retail company is seeking a Pet Trainer to engage with pet parents and provide training services. The role involves educating customers on pet training benefits, selling classes, and maintaining documentation. Ideal candidates have 1-2 years of retail experience and are accredited PetSmart Training Instructors, with strong communication and organizational skills. Full-time position located in Washington County, Washington.

Qualifications

• 1-2 years of retail experience in a customer-focused environment.
• Accredited in PetSmart Training Instructor Course.
• Proficiency in computer applications.

Responsibilities

• Engage with pet parents and educate on pet training.
• Sell training classes in store, over the phone and online.
• Maintain paperwork related to pet training.

Skills

Retail experience

Communication skills

Organizational skills

Proficiency in computer applications

Ability to work under pressure

Education

Accredited in PetSmart Training Instructor Course

Job description

Overview

Pet Trainer role at PetSmart.

This listing provides information about the position and the company culture.

Job Summary

PetSmart’s Pet Training Instructor is responsible for engaging with pet parents and their pets while delivering positive experiences and upholding the company’s vision, mission, values, and strategy. They actively seek out pets and pet parents to educate them on the benefits of pet training and deliver training services in accordance with PetSmart’s curriculum.

Benefits

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

Essential Responsibilities

• Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
• Actively sell training classes in store, over the phone and online.
• Educates pet parents about the benefits of our entire pet training curriculum.
• Maintains all paperwork related to pet training.
• Educates fellow associates and acts as the subject matter expert for their location on the benefits of pet training.
• Schedules training classes as outlined by the Company expectations.
• Responsible for creating a safe environment for the people and pets in their classes and surrounding areas of the store.
• Ensures the pet training area and surrounding areas are clean and presentable.
• Recognize associates for their contributions to selling pet training.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Recommends, informs and sells merchandise and services.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• 1-2 years of retail experience in a customer-focused environment.
• Accredited in PetSmart Training Instructor Course
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Strong organizational skills and attention to detail.
• Strong written and verbal communication skills.

Physical Demands and Work Environment

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing this job, the associate is occasionally exposed to moving mechanical parts and a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Company Ethos

Do What You Love. Join us for a chance to make a meaningful impact every day. PetSmart cherishes diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re excited to hear your story and learn more about you. Apply now.

This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Please contact your local PetSmart store to check on roles they are actively hiring for.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law.

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law).

For applicants in Waterloo, San Francisco, or Los Angeles locations: we will consider qualified applicants with arrest and conviction records in a manner consistent with the law.

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries: Retail